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Two years working for, and managing, a successful self storage facility and busy UHAUL Dealership.Recognized for delivering unparalleled customer service. A verifiable track record of success backed by impeccable references. Areas of expertise include:

New Location Start-Up/Lease Up

Facility Marketing

Sales - Telephone and On-Site


Accounting/Record Keeping

Security & Surveillance

Delinquent Tenant Management

Auctions & Lien Foreclosure

Computer/Software – Industry Specific

Merchandising & Display ( UHAUL & Moving & Packing Supplies )


Seeking fulltime or part time position in the Self Storage Industry. A professional in Property Management experienced in supporting all aspects of managing Real Estate Properties, seeking a challenging position in a company which allows me to utilize my skills, knowledge, and experince to accomplish a common mission. 

Work experience

Dec 2008Present

Resident Manager

Riverside Village, LLC

Managing a 93 space mobile home community, currently a redevelopment project. Responding to and solving tenant concerns and issues in a timely manner. Ensuring all maintenance is performed in a timely manner, maintenance of grounds approximately 6.62 acres.

Responsible for marketing/leasing of 5th wheel rent to own program, showing properties to prospective tenants, evaluating credit and rental history of all new park and lease applicants to ensure they meet resident selection criteria, reviewing applications for approval or denial.

Recording financial transactions and other account information, collecting rents and security deposits and making bank deposits. 

Soliciting and evaluating bids for contract services. Creating and tracking work orders given to contractors. 

Abiding to all applicable practices of property management, adhering to State, Local laws and HCD regulations. 

Apr 2006Dec 2008

Resident Manager

Big Sky Discount Storage

Carried out the management responsibilities of the day-to-day operations of a 200 Unit Storage Facility. This was a lease up situation the occupancy was at 20%, I took the occupancy to 70% in about a year’s time.

Additionally I managed a busy UHAUL dealership, which included sales of moving boxes, packing and moving supplies. Was instrumental in capital improvement projects i.e. parking lot paving, installation of an electronic security gate. 

Maintained friendly & courteous relations with all customers, potential customers. Maintained the cleanliness and good repair of units, buildings and equipment. 

Fiscal responsibility to contain costs of operation, bookkeeping, rent collections sending late notices and collected late charges, preparing actions for evictions and lien sales


Qualifications Summary
  Highly personable and well qualified professional for positions in diverse business settings. Experienced Customer Service Representative, highly organized, general management, business planning, Experience in cutting edge systems technology design and implementation. Broad-based and well rounded technical and business background. ¨        Superior telephone, customer service and sales skills ¨        Results Orientation. ¨        Proven Leadership Skills. ¨        Excels at multi-tasking works well in fast paced environments. ¨        Dedicated hard working individual with the intercommunications skills to work at all levels of an                      organization. ¨        Works well in both team environments and individual assignments. ¨        Fully computer literate and technically proficient, with the ability to quickly and easily learn and use new            software and hardware.   
Self Storage Management Software
Experianced with several Self Storage Management Suites, Domico, WinSen, SiteLink
Microsoft Office


Michelle Laprise