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Andy Ly

  • 78C London Street, Dunedin Central, Dunedin, Otago, 9016, New Zealand 
  • +(64) 27-8427-733

Summary

I am a recent graduate of Massey University, with a Bachelors degree in Aviation. I am self-motivated, organised and capable of working under pressure and working with a deadline. I have a fun, positive attitude and a friendly approachable personality. I'm able to work efficiently on my own or collaboratively within a team. My plethora of years and passion for the retail and hospitality service industry has allowed me to adapt and learn customer service skills, communication, networking and various other skills. I am also confident and comfortable in communicating with clients or customers whilst maintaining professionalism.

Work experience

May 2008Jan 2016

Assistant General Manager of Operations 

Ly Loafers Bakery LTD

Working for my parents I was responsible for helping to run the store on a day to day basis by assisting with store sales, baking, food preparation, kitchen hand, general store work, management and also training new staff. 

  • Meeting and greeting customers when they enter the shop
  • Baking and food preparation 
  • Operating the cash register and EFTPOS transactions
  • Answering questions from customers
  • Taking customer orders
  • Receiving deliveries from suppliers
  • Stock and inventory checks and purchases
  • Stock replenishment 
  • Delivery of goods and services
  • Store Sales and making espresso coffee
  • Handling bill payments for debtors and creditors
  • Development of Business accounts systems using Reckon Accounts (Invoices, statements, stock list, item pricing.)
  • Undertaking general maintenance, cleaning duties and general housekeeping duties 
Aug 2012Jun 2015

Volunteer Youth Leader 

St John New Zealand

             I became involved with St John Youth in 2005 as an St John Youth Cadet and continued to be apart of the Organisation until I turned 18, where I then became a voluntary youth leader at Nelson/ Stoke Division, Palmerston North Division and the Otago Resource Division based in Dunedin.

              During my 11 years in St John, I have been involved in numerous competitions at a district, regional, national and international level. As a cadet I competed at these competitions primarily as the team leader with four other cadets, even at the international level. I also helped with the orientation and the induction of new cadets, teaching the younger cadets once a week at divisional nights, training and preparing cadets for competitions. I also volunteered at first aid events, became an ambassador for St John Youth in their induction videos, represented St John Youth at events and functions and a vast array of other voluntary opportunities.

              My roles as a youth leader included teaching lessons, training cadets with first aid, healthcare, communications, teamwork and leadership skills and drill, assisting with the divisional planning and the day-to-day running of divisional nights and events.

Skills, Competencies and Qualities 

I am a committed, hardworking, self-motivated, passionate and independent young man. I'm an enthusiastic individual, eager to meet new challenges and "step-outside to the box". I am a proactive learner with a strong ability to quickly and comphrensively adapt to new settings and different environments. I am a good listener and confident and fluent communicator. My peers and associates consider me very reliable, outgoing, honest and dependable. I have a positive and encouraging attitude with an approachable personality. I have a professional, efficient and proficient work ethic and open to taking up new opportunities, challenges and responsibilities.


  • Critical thinking, research and evaluation skills
  • Ability to make quick decisions and use my initiative 
  • Strong verbal and written communication skills
  • Confident with data analysis and data interpretation
  • Strong research skills and attention to detail
  • Ability to work independently and collaboratively 
  • Ability to gather, assess and interpret data 
  • Competent with Crew Resource Management (CRM), Threat and Error Management (TEM) and Human Factors (HF)
  • Strong and confident leadership qualities 
  • Familiar with Standard Operating Procedures (SOPs) and regulations
  • Competent with Microsoft Operating Systems 
  • Excellent organisation, planning and prioritising skills
  • Competent with social media and social networking databases
  • Very "tech-savy"

Honours and Awards

Miscellaneous and Additional Information 

  • New Zealand Full Drivers Licence: Current & Unrestricted
  • New Zealand Passport: Current & Unrestricted
  • New Zealand Civil Aviation Authority 
    • Class 1 Medical: Valid
    • Class 2 Medical: Valid
  • Australian Government Civil Aviation Safety Authority
    • Class 1 Medical : Not Valid
    • Class 2 Medical: Valid
  • ICAO English Language Proficiency: Level 6

Interests and Hobbies

  • Photography and Art
  • Traveling the world, seeing and experience different cultures, traditions and meeting new people
  • Camping, playing sports (football, volleyball), fishing, socialising and relaxing with family and friends
  • Automotive and aviation enthusiast
  • Water sports  

References

Linh Ly          

L.Ly Loafers Bakery LTD

General Manager & Owner

Email: [email protected]

03 548 3989    

     Michelle Morris       

     St John Youth Palmerston North  

     Divisional Manager

     Email: [email protected]

     06 353 3921

     Ivan Campbell-Collins

     Massey University School of Aviation

     Primary Flight Instructor (B-Cat)

     Email: [email protected]

     021 040 2282