• Atlanta GA

Andy Cuff

Customer Service/Collections Resume

Work History

Work History

Debt Collector

Oct 2014 - May 2015
Nations Recovery Center

To collect debt owed to the client Comenity Bank..

Agent

Jul 2013 - Oct 2014
Quantum 3Media LLC
Agent-Copans, Fl- Responsibilities To assist students with enrollment in school or provide job training by working with thousands of colleges both online and campus. In a short period of time, I went from weakest link to the top sales associate in Florida, Chicago and New Jersey. Skills Used We worked off a dialer system but being humble and a good listener was my best tool.

Sales Rep

Feb 2013 - Jul 2013
Travel assistance
Sales Rep Caribbean Cruise line-Fort Lauderdale, FL- Responsibilities booking cruises and assisting customer with vacation planning Accomplishment: Meeting monthly goal requirement and daily incentives Skills Sales Representative for travel planners

Collections Associate

Dec 2006 - Jan 2013
United Collection Bureau
Collections Associate Davie, FL- Responsibilities Inbound and Outbound calls collecting on delinquent credit cards for Citi Bank and other major clients that provided our services. Provided payment options and hardships plans for qualified consumers who was unable to pay of balances in full. Met company requirements on calls and meeting monthly goal. I started collections with no experience and with hard work and dedication, became a senior collector. I received numerous bonus checks and was awarded team leader several months in a row. Skills Communications skills, computer knowledge

Education

Education

A.Arts

1991 - 1993
Arizona Western College

Communication Broadcasting

High School Graduate

1988 - 1991
Chaminade- Madonna College Preparatory School

College Prep.