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A team builder and experienced sales and customer relationship professional who has just moved to Dublin from India, is looking for opportunities which can leverage my past experience and also give a new learning experience. 

Work History

2015-072016-07

Manager/Owner

Eggcentric Cafe ( India )

Started a QSR restaurant with partners and managed into for an year

2014-032015-07

Social Media Manager

Audi Approved Plus ( India )

Managed the social media accounts and marketing for Audi approved plus division.

2013-042014-03

Team Manager - Sales

Audi Gurgaon ( India )

Managed the sales team of Audi Gurgaon and planning of sales KPI's.

2011-122013-03

Head of Customer Care

Links communications pvt Ltd ( India )

Manage and head the customer care team for various clients.

2009-052011-12

Business development Officer

TBS Concept Marketing Services( India )

Retail sales & corporate sales for Lifestyle products

2008-022009-11

Program Producer

Indiavision Satellite Communications ( India )

Program Producer at Indiavision (1 year 10 months) conceptualize programs and make them.

Education

20042008

B.Tech in Electrical & Electronics Engineering ( Level 8 )

Federal Institute of science & technology

Skills

customer relationships

Experienced in handling client query & feedbacks and resolving cases through front end and telephonic interactions.

social media

Familiar with social media tools, handling customer queries and managing leads for a top automobile brand.

retail

Worked with a team of 5 and managed day to day operations and administration for a retail brand.

Team management

Managed multiple teams and trained them to meet company standards and meet daily sales targets.

sales

Experience in front end and telephonic sales operations.

other

Languages : English ( Proficient ) , Hindi , Malayalam

Tools : Microsoft Office ( Excel, Word ) , Apple keynote , Google Analytics, Adwords, Social media management tools.

References : provided upon request