Sales Expert and Authorized Representative
Wireless Advocates, LLC.
Wireless Advocates is a fast-growing, third-party retailer supporting leading national retailers - both in stores and online. We specialize in selling high-quality wireless and related technology products and services from major carriers, including AT&T, T-Mobile, Verizon Wireless and Direct TV.
As Sales Expert and Authorized Representative, I excelled in growth of the wireless industry:
- Provided solutions for businesses and consumers through the use of Mobile Smartphones Solutions, Mobile Broadband Applications, Wireless Home Phone Service, and Satellite Entertainment Services
- Successfully achieve business and personal sales goals while leading team members to exceed their potential
- Delivered excellent customer service and support that inspires repeat visits and expands the customer base of our business
- Provide expert product and service selection advice so that our clients purchase products that will work for their families and personal lifestyle
- Continually developed my product knowledge to provide communication solutions specific to each individual
- Focused on engaging genuine, working relationships, based on trust and mutual respect
- Retained loss prevention through awareness, attention to detail while implementing proactive measures
- Recognized by associates as an expert in systematic procedures, including, Customer Service Inquiries, Detailed Account Management, Activation/Upgrade of Devices, Complete Price Plan/Understanding of Four Communication Services, Knowledge of Grandfathered Plans and New Family/Shared Data Plans
- AT&T Activations and Upgrades dominated percentile in comparison to Activations/Upgrades in accounts holding older price plans
- Top sales associate in district for Verizon Wireless expanded service activation, including Mobile Broadband and Wireless Home Phone Solutions