Andrew S. Baker is a business-savvy leader of high-performance technology teams, with hands-on expertise in designing, deploying and maintaining secure, mission-critical computing environments for small to mid-sized organizations across such verticals as Financial Services, Media & Entertainment, Internet and Publishing. He creates competitive advantage for companies through effective IT leadership, implementation of processes and controls, and architecture of robust business solutions.For over a decade, Andrew has exhibited thought leadership on technology and business topics via mailing lists, technical forums, blogs, and professional networking groups, along with contributions to podcasts, webinars, and over 20 technical/business magazine articles. He also serves on several boards and committees for non-profit organizations.KEY CONTRIBUTIONS:• Reduced costs, and improved performance, flexibility and security of a hosted application environment by modernizing the infrastructure to include server and storage virtualization technologies.• Chief architect behind a global Active Directory 2003 infrastructure supporting 4000 users across 35+ countries. Led the NY-based team that performed the user migrations and supported the teams that subsequently rolled out Exchange 2003.• Implemented a comprehensive Information Security program for a global organization to significantly mitigate security risk for the business, and support regulatory compliance initiatives.• Developed and implemented the policies and procedures to improve IT operational performance by over 75%, including system and application uptime, help-desk response time, and tickets resolved per week.• Led several infrastructure teams in the deployment of a global Financial Reporting and Forecasting system used by over 100 business users in 35+ countries.
• Developed technology roadmaps and managed annual operating budgets up to $5.5 million.