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Work experience

Sept 2015Jan 2016

It Administrator

Brighter Day Health
  • Reported to and assisted IT manager in various projects such as the creation of a company directory, inventory, and setting up network capabilities for the office.
  • Supported over 50 nursing homes via remote access, over the phone, and video conferencing software.
  • Performed account setups and password resets of various accounts such as Office 365, Practice Fusion, Vsee, server access, and Salesforce.
  • Troubleshoot various issues such as printers, computers, phones, e-mail setup & sync, network, Microsoft Office, VPN access & setup.
  • Setup new PCs and deployed them to the field to begin telemedicine service.
Oct 2011Sept 2015

Advanced Repair Agent

Best Buy
  • Perform repairs on various makes and models of personal computers, tablets, and mobile devices to the client's definition of fix.
  • Performed data backups or transfers of internal storage to an output storage device.
  • Answer phones and provide over the phone support.
  • Promote the sale of Geeksquad services which entails tech support, data backup/transfers, hardware installations, software installations, OS services (installations, fix corruptions, and restorations), virus removals, and PC optimizations.
  • One on one consultations with clients to troubleshoot issues over the counter for PCs, tablets, and mobile devices.
Sept 2013Aug 2014

Shipping/receiving Coordinator

Harkand Gulf Services (Previously Veolia Environmental Services)
  • Performs the same duties while working with Veolia Environmental Services Off-Shore Marine Division.
  • Maintain inventory stock that consists of over 30 items with quantities over 300 while reordering items that are low in stock. Maintained overall stock that value in about $800,000 in company assets.
  • Utilized Fedex tools to generate shipping labels to ship goods.
  • Used software like C-Sam and Costpoint for goods received, accepting services, and worked with accounts payable to ensure vendors get paid.
Sept 2013Sept 2013

Shipping/receiving Coordinator

Veolia Environmental Services Off-Shore Marine Division
  • Managed all inbound and outbound packages and cargo going to and from warehouse to vendors or our vessels off-shore.
  • Contacted and managed relations with vendors and logistic vendors to ensure goods received and for the shipment of goods leaving the warehouse.
  • Worked hand in hand with project managers and department managers to ensure proper shipment of vital supplies going out to our vessels working in the gulf.
  • Certified training in handling/shipping of hazardous material.
May 2012Aug 2012

Manufacturing Associate

National Employment Services(Hewlett Packard)
  • Worked as repair technician on my second contract troubleshooting NIC cards, fibre cards, processors and RAM errors, motherboards, mini dimms, and USB ports.
  • Understand the inner workings and pre-test procedures for various HP server families classified as DL and ML class servers.
  • Troubleshoot different scenarios from initial testing, POST errors, and hardware failures for various HP servers models.
  • Can work on multiple systems at one given time which consisted of overseeing 4 pre-testers with racks of servers volume at 4 servers per rack during heavy load times.
Jan 2010Jan 2012

Manufacturing Associate

Staff Management(Hewlett Packard)
  • Assembled servers on a assembly line setting averaging 10-18 within an 8 hour shift.
  • Pre-tested various servers completed by builders on the assembly line. Maintained a rack station with a 4 server capacity to perform various diagnostic tests to ensure the server is fully operational.
  • Trained all new employees to perform different tasks on the assembly line from builder, pre-test, WIP(work in progress) auditor, and repair technician.
  • Assisted the line coordinator to oversee the entire assembly line generating completion reports and ensuring the line functions at maximum capacity.



Bachelors in Business Administration: Management Information Systems

Texas Southern University

Expected graduation in Spring 2018


Industry Analysis on electronic computer manufacturing and mock elevator pitch