Brighter Day Health
- Reported to and assisted IT manager in various projects such as the creation of a company directory, inventory, and setting up network capabilities for the office.
- Supported over 50 nursing homes via remote access, over the phone, and video conferencing software.
- Performed account setups and password resets of various accounts such as Office 365, Practice Fusion, Vsee, server access, and Salesforce.
- Troubleshoot various issues such as printers, computers, phones, e-mail setup & sync, network, Microsoft Office, VPN access & setup.
- Setup new PCs and deployed them to the field to begin telemedicine service.