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Andrew M. Horner

Tier 3 Network Technician / Network Specialist at Netswork


Proven team leader and certified IT professional with extensive technical experience.Success includes building the world’s first Google Gigabit Fiber Showcase. Skills include enterprise networking, systems support, data center installations and on-site surveys. Couples the use of self-driven and textbook problem solving skills to maintain not only physical production systems but also in-depth experience with various IT systems, products and solutions. Areas of expertise include: - Developing short/long term strategic solutions to fit the customer budgets - Designing, installing, maintaining and supporting all hardware and software - Set up / maintenance of local and wide area networks - Establishing wireless, remote and virtual private networking - Seamless integration of all forms of communication - Securing firewalls and establishing attack prevention and security measures - Providing trouble-shooting and project review documentation.

Work experience

Jul 2013Present

Network Technician/network Specialist

Tier 3
Network Technician/Network Specialist at (2 years 3 months) Supporting the West Texas Permian Basin companies with managed services from design and implementation to end user customer support. I am working with a team of IT specialist for on-boarding a company for complete IT management that includes: network services, workplace/desktopservicesand managed cloud services including remote disaster recovery.
Mar 2006Jul 2013

Systems Engineer Specialist

Velociti Inc
Systems Engineer Specialist at. (7 years 5 months) Evaluate, design, implement and support customer technical hardware & Infrastructure solutions Versatile technician, conduct onsite and virtual surveys with LAN planner(CAD) software for new and existing network infrastructures installations Installation and setup of cabling, access points, routers, and switches Installation of GPS and radio tracking systems on commercial vehicles Wal-Mart US facilities Project Team/Tech Lead for pilot team executing IT concept work prior to contract roll outs
Jul 2004Nov 2005

Technical Support Analyst

Pepsi Americas
Technical Support Analyst at (1 year 5 months)
Feb 2003Apr 2004

It Systems Technician

Lee's Summit School District
IT Systems Technician at Page1 (1 year 3 months) Maintain, troubleshoot and repair of all desktops, laptops, printers and peripheral hardware Deploy desktops and images, troubleshoot building software and infrastructure Support Microsoft Windows applications and implement updates Execute work orders and communicate with staff regarding the status requests/updates Projects Velociti's State of the Art Building Relocation

Technology Center of Fort

Technology Center of Fort
Osage Missouri Computer Science, Languages English (Native or bilingual proficiency) Page4


Velociti's State of the Art Building Relocation
January 2013 to Present
Designed and implemented the hardware with VMware ESXI 5.1 which transferred 12 vital core systems
into one centralized server. Helped install over 10 miles of cable and construct the Data Center within a
condensed time frame prior to grand opening. Managed and worked to install the custom audio solutions, touch pads, and video systems. This included the digital signage throughout the building and setup of the media server to display vital call center information from SalesForce data mining software

Google Showcase
May 2012 to August 2012
Built the world’s first Google Fiber Showcase from the network infrastructure to the media gallery. I was the lead technician with Velociti to install, manage, test, and support the three main technologies; networking, digital signage, and teleconferencing for the time sensitive premier of Google’s gigabit internet service. Worked on site with the Google’s Mountain View team to design-build the copper and fiber MDF/IDF and media distribution for their multimedia convention center and show case location. Worked hand and hand with the media providers to design, fabricate, and support both locations. After “go live,” I was the main onsite support for the fiber showcase and its six satellite locations.

Kmart and Sears Wireless Upgrade
July 2011 to November 2011
Worked with Motorola to develop a turn-key solution to provide wireless implementation for 320 Sears and Kmart locations within an aggressive time scale. With Velociti Solutions, I was in charge of Trained and managed new employees, with the Motorola LAN Planner software, who were proficient in CAD. Teamed up to design virtual 3D models of the stores and determine pristine location to maximize quality of the wireless access points and networking cabinets. After the design phase, I worked with field technicians to validate the network design and make real-time changes. In parallel, designed and implemented a 24- hour call center for site support during installation. Gathered vital information for reporting once sites were complete. Also traveled to locations to complete wireless surveys, validate design, installation support, and network cutovers.

Raley's Grocery Store Wireless Upgrade
September 2010 to December 2011
Worked on a pilot team to determine the wireless upgrade requirements of Raley’s grocery stores by evaluating project scope and design needs. Used LAN Planner 3D RF modeling software to plan the wireless infrastructure for over 125 locations. After competition of the design phase, was part of the install team for the northern California locations.



Ubiquiti wireless, Coraid SAN, Dell servers / desktops,  Supermicro servers, Fortinet firewall Platform, Lifesize cloud video conferencing, Motorola LANPlanner, Ekahau design and survey suite, Site Scanner,  Site Backup, Lifesize Video Conferencing, Fiber Optics, Install, Network Infrastructure, Xerox printers and  Room Alert monitoring systems.


Windows DHCP, Windows Server Update Services, Terminal Server, Microsoft SQL Server, Internet Information Server, Microsoft Office, Norton Ghost, Microsoft Domain Administration: Active directory, DNS, print services, Microsoft Office and webfront.

Server OS Systems

Windows 2000- 2012, VMWare ESX Server, Microsoft Hyper-V Server


Jan 2015Present


Digital Signage Network Expert

Digital Signage Experts Group 
Oct 2001

CompTia A+ Certification




Computer Science

National American University