Senior Technical Operations Engineer
University Hospitals of North University Hospitals of North
Senior Technical Operations Engineer at Staffordshire NHS Trust (1 month) To manage and support 9, 000+ users on an Active Directory, migration of the legacy Patient AdministrationSystem(HISS) for the UHNS Trust and services offered to the regional community to the ISOFT Electronic Patient Record(EPR) having a go live of August 2006. The EPR has various solutions including patient administration, electronic clinical and medical data, maternity and theatres and results data, implementing and documented the back-up process for the Trusts EPR data storageManagedthe day to day running of the server room along with resolving escalated issues from the service desk, internal training of staff and deployment of IT equipment within the UHNS Trust. This solution fully integrated with the Trust Active directory allowing analysis of user. Initial idea and project managed the Asset Database and the online Page4 purchasing system operationally, this has been welcomed throughout, now enabling the Asset database to be the main reference for all equipment on site and the online shopping system streamline the purchasing IT equipment within the trust. Other web based systems have also been implemented from the initial idea. Created a highly productive, successful and motivated IT support team. Many solutions have resulted in savings to internal processes allowing resources to be allocated to more needy areas.