My professional career began in ABB Chile place, that already in those years, represented for me a great challenge: due to the advances that a first customer satisfactions survey. I continued my steps soon, acquiring experience as an Independent Consultant where the most important project were executed with one of the large mining projects of the country, the Mining Company Doña Ines de Collahuasi. What I learned here, fundamentally the value of the customized development tools and coaching have for the work parties, scope in which I tended to specialize. After 2 years, like part of the training team in a small life insurance agency I gave a jump to the Consultancy as a Seniro Consultant, endorsed by the great standard of 2 great universities here in Chile. I learned with them, the value of the honest & trusted relation with the clients, I deepened my certainty about adding value it is -always- on customized design of projects. After some years, I was part of the Human Resources Team in PricewaterhouseCoopers, where my accumulated experience allowed me to design the most ambitious plan of development of abilities that the Company has had registry, a SoftSkills Development Curriculum for all levels. Nowadays I'm a freelance Facilitator/Trainer in Movistar, one of the greatest companies of the world in the field of delivery of integrated telecommunications services, Internet and Television with 125.000 employees around the world. I design workshops and projects, through the Andragogic Methodology improving significantly the learning & satisfaction rate, I have executed formation in scopes such as the handling of conflicts, negotiation, sales, techniques, people management, leadership and many other scopes.