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Work History

Euro Guiding Services

Jul 2006Present

Tour Manager

Tour leading/driver guiding for overseas and local visitors, journalists, travel agents, VIP's to designated New Zealand destinations.

Contracting to NZ inbound tour operators on given itineraries. and manage those throughout the duration of the contract.

Interpret New Zealand's leading attractions, historical sites, fauna and flora, as well as cultural aspects of the country in the visitor's mother tongue.

Marketing of services, establish industry networks, participate in and organize industry events, member of ProGuidesNZ

Tour Guide/Driver Guide

Driver-guiding small German and French group tours

and individual VIP tours throughout New Zealand

Tour Manager


Organization and leading of 15-18 day coach tours throughout New Zealand (North and South Island)

Integration of up 48 customers on each tour

Interpretation of leading attractions, historical sites, features and cultures of the country (full commentary)

Liaison with tourism and transport operators, such as airlines, helicopter/floatplane, ferry, cruise boat, train co. hotels, restaurants, throughout the country

Re-confirmation of all excursions, flights, transfers, hotel, dinner and event reservations

Escorting and assisting guests to chosen activities and events           Collecting feedback from customers

contracted to Royal Caribbean Cruise Lines

Apr 2007Jul 2007

International Ambassador

Responsibilities on board 'GTV Brilliance of the Seas':

Translation of daily cruise programme into German and French

Service desk hours for all non-English speaking guests on board

All shipboard announcements in English, German, French, Italian and Spanish

Participation in hosting Captain's dinners and other onboard events

Air New Zealand

Feb 1995Jun 2006

Passenger Service Agent


Check-in procedures for up to 12 Airlines and their Customers

Liaison with Customer Airlines Representatives

Visa and passport checks and customs clearance

Liaison with Catering, Flight Deck, Cabin Crew, Customs Immigrations

Gate control and ensure on time departure of flights

Supervisor Singapore Airlines check-in (10 staff members)

Interpreting and public announcements in French, Italian, German and Spanish

Active member of Work Group Review committee

Active member Occupational Health and Safety committee

Lufthansa German Airlines

Jun 1993Oct 1994

Flight Attendant

  • based in Germany (Berlin, Munich and Stuttgart)
  • trained on B737, Airbus 310/320/319

KLM Royal Dutch Airlines

Feb 1989Mar 1992

Sales Secretary

Responsibilities: Assisted in Sales and Marketing Incentives

Participated in company promotions

Liaised with Travel Agents

Fares and Ticketing, Reservations, General secretarial duties


Purna Yoga Australia

Jun 2013Jul 2013

Yoga Teacher Certificate


Jan 2011Jun 2012

Certificate in Tourism (Tour Leadership Level4)

Open Polytec of New Zealand

Jan 2004Dec 2004

Certificate in Vocational and Personal Development

Unitec Auckland

Jan 2000Nov 2000

Certificate in Supervisory Management

AUT, Auckland Institute of Technology

Jan 1998Sep 1998

Certificate in Liaison Interpreting


HOSPRA Ecole Hoteliere de Langues et de Secretariat

Apr 1975Sep 1975

Diploma in Hotel Management


Fluent English, German, French

Conversational Italian, Spanish


Full drivers license (Class 1 and 2) with P-endorsement (since 1995)

Comprehensive First Aid (current)

STCW-95 Crowd Management Training (RCCL 2007)

PADI Scuba Dive master (since 1986)

Microsoft Office

Yoga Alliance RYT 200 Registered Yoga Teacher (current)

ProGuides full membership (since 2007)

NZ Tourism Board

  • Kiwi Host (1995)

Air New Zealand

  • Occupational Health and Safety Training (2004-2006)
  • Dangerous Goods Certificate (2006)


  • Training Certificate Passenger Services (1977)
  • Sales in Traffic (1981)
  • Flight Attendant Training Certificate (2003



Martina Fiedler

Conference and Event Manager, Rutherford Hotel, Nelson

Frank Hildebrandt

Director ANZ Nature Tours, Wellington


Travel, Foreing Languages, Yoga, Scuba Diving, Sailing



Lived in New Zealand since 1987, travelled throughout New Zealand, working as driver guide and tour manager (1996 (part-time) 2006 (full-time) - current) and Yoga Instructor since 2013

Lived and worked in Australia (Sydney and Ayers Rock 1986)

Travelled extensively throughout Australia, Pacific Islands (Samoa, Tonga, Fiji, Cook Islands, French Polynesia, Vanuatu, New Caledonia (1987 - 2014)

  • ASIA

Lived and worked in the Republic of Maldives (1981 -1986 Airline Rep, Tour Guide, Divemaster).

Returned in 2012 to work as divemaster May-July 2012

Countries visited: Hong Kong, Thailand, Singapore, Malaysia, Brunei, Indonesia, Sri Lanka, India, Pakistan (1977 - 2016)


Countries visited: Oman, Dubai, Bahrain, Abu Dhabi, Egypt, Israel

(1978 - 2016)


Born and raised in Germany, educated in Switzerland.

Countries visited: Austria, France, UK, Ireland, Scotland, Iceland,

Italy, Spain incl Baleares and Canary Islands, Portugal incl Azores, Cyprus, Greece, Turkey, Croatia, Sweden, Denmark, Netherlands

Yoga teacher at Club Hotel Stella Maris in Ibiza, Spain July/August 2014

(1973 - 2015)


Countries visited: Tunisia, Morocco, Kenya, South Africa, Djibouti

(1977 - 1986)


Lived in Juneau, Alaska and Los Angeles, CA. Travelled throughout California, Alaska. Visited New York, Boston, Cape Cod, Miami, Fort Lauderdale, Niagara Falls, Chicago, Omaha, Dallas, Seattle, Phoenix, Lake Tahoe, Toronto, Montreal, Vancouver, Hawaii (1978 - 2008)


Countries visited: French Antilles (Guadeloupe/Martinique), Dutch Antilles (Aruba), Grand Cayman, Costa Rica, Panama, Mexico, Argentina, Brazil (1978 - 2007)