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Summary

I am a driven and an ambitious person with excellent interpersonal skills. I enjoy interacting with people at all levels, and I strive for excellence in the service industry which I am very passionate about. I posses a friendly and welcoming disposition and I am also a fast learner. I am an enthusiastic, committed individual that can work in teams as well as on my own initiative.

Work experience

Jun 2015Present

Assistant Manager and Service Team

Baroque Mosta

Apart from waitressing, I also manage the coffee shop. Duties include :

organizing, ordering stock, serving clients and making sure the shop is kept in immaculate condition. 

My responsibility is to train new employees and keep a high quality standard throughout the workplace.

I aspire to ensure high customer satisfaction through excellent service.

Oct 2012Apr 2013

Service Team

Ta' Marija Restaurant

Formed part of a dynamic service team of a high turnover in an award-winning Maltese restaurant. 

Service was provided according to the rules of etiquette.

Oct 2011May 2012

Cashier

GS Superstore

My main duties included managing the register, recording sales and providing general ad-hoc assistance to customers. 

Jul 2010Oct 2011

Waitress

Cellini Wine Bar

Formed part of an innovative start-up wine bar business. I acquired basic knowledge of beverages and desserts.

Education

Sep 2015Present

Diploma in Professional Pet Grooming

Exceed

Modules covered : Canine coat care, Professional Procedures and Safety, Curly Coats, Harsh Coats, Spaniels and Setters, Feline Coat Care, Cat Procedures, First Aid, Business.

Sep 2013Feb 2015

Extended Diploma in Agriculture

MCAST

Subjects included : Animal Anatomy and Physiology, Coastal Management, Tourism, Business, Poultry Production, Organic Principles, Habitat Management, Pig Production, Dairy Production, Waste Management.

20092011

ITEC Diploma in Beauty Therapy and Beauty Specialist

MCAST

Course included : Facial Electrical Treatments, Diet and Nutrition, Anatomy and Physiology, Health and Safety, Art and Design, Communication Skills, IT.

20042009

O-Levels

Sir Adrian Dingli

Biology,English, Mathematics, Maltese,English Literature

Interests:

Animals, Reading, Music, Volunteering, Drama and Art.