Work History

Work History
Mar 2012 - Nov 2014

Optical Team Member - Licensed Optician

Target Optical - Luxottica Retail

Irvine, California

  • Fit guests with eye glasses and contact lenses, as per prescriptions written by optometrist. Determine fit for guest depending on face shape and fit for prescription.
  • Cooperated with manager and optometrist to ensure patient receives the best care and satisfaction of needs and wants.
  • Provide follow up services, such as adjustments and repairs.
  • Quality control when checking in orders from the lab.
  • Manage and resolve patients eyewear complaints.
  • Maintain neat, attractive and sales effective frame displays.
  • Use expertise to create great guest experience by explaining the benefits of our best lenses and the importance of sun protection to all guests.
  • Determine patients vision eligibility and benefits using insurances, such as eyemed, vsp, cigna, mes, nva, aetna etc. 
  • Train first time contact lense wearers on proper insertion and removal. Explain how to care for contacts.
  • Outside marketing to drive business
  • Responsible for meeting company and personal sales goals.
Jan 2011 - Mar 2012

Shift Supervisor

Togo's Great Sandwiches

Medford, Oregon Shift Supervisor

  • Provide great customer service by greeting guests as they enter the store, making sandwiches in a timely fashion and taking payment from guests.
  • operate MICROS register
  • preform daily tasks as needed, such as, dishes, sanitation, reorganizing, prepare food for the next day, sweeping, scrubbing and mopping floors. Maintained a clean and organized dining area.  
  • Guided a small staff to preform daily tasks through out the shift. Delegated task to be done for closing shift, made sure all tasks were done up to the owners standards.
  • Problem solved any issues that occurred. Preformed closing tasks such as, counting the till, closing out the day, setting alarms and locking up.
Nov 2004 - Nov 2010

Kitchen Supervisor

Northridge Center

Medford, Oregon Kitchen Supervisor 

  • As lead server: greeted residents, assisted residents with salad bar and drinks, served food prepared by the kitchen, acted as food-runner and re-setter for each scheduled shift, washed and put away dishes, accomplished daily chores.
  • As supervisor: provided check list for all severs to follow, made sure tasks were being fulfilled, problem solved any daily issues, helped organize holiday events.  Tasks the manager delegated to me included, computer work, preparing the schedule, helping create weekly menu, ordering food, Training new hires. 
  • As cook: Prepared planned meals for breakfast, lunch or dinner. Followed recipes, had meals finished in a timely manner, checked and recorded food temperature, kept a clean organized kitchen.

Oct 2002 - Oct 2004

Food Server

Rogue Valley Manor

Medford, Oregon Food Server 2  

  • Provided service to residents by serving food prepared by the kitchen.
  • Greeted guests, assisted with salad bar and catered events, took food and beverage orders, acted as a food-runner or a re-setter as needed, kept tables maintained and assisted other servers and dining staff as needed.
  • Trained new hires.
  • Obtained OLCC License and was able to serve beer and wine to Residents.

Education

Education
Sep 2000 - Jun 2004

High School Diploma

Phoenix High School

Certifications

Certifications
May 2013 - Dec 2016

Certified Optician

The American Board of Opticianry
Nov 2013 - Nov 2015

Registered Spectacle Lens Dispenser

The Medical Board of California