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Summary

Strong ability to focus and manage multiple tasks and coordinate time effectively to be goal-directed, skilled communicator, persuasive, and adaptable; Organize and maintain filing systems in a very efficient way to access; Practicing hospitality to provide good quality service to people; Willingness to learn and open to new experience. Now seeking for a new company that will benefit from my expertise.

Work History

NOVEMBER 2015PRESENT

PRINT SERVICES SUPERVISOR

OFFICE DEPOT
  • Providing exceptional service experience for customers requiring print services
  • Engaging customers to drive the sale of total solutions offered within Print Services and properly assess customer needs to ensure satisfaction in every interaction
  • Completing all customer orders correctly and within the quoted timeline, and assess whether the Regional Print Center should be utilized
JUNE 2013 OCTOBER 2015

SALES CONSULTANT

OFFICEMAX
  • Engaged and provided exceptional customer service experience
  • Developed product and solution expertise in key areas such as technology, furniture, supplies, with a general understanding of copy and print
  • Proved sales principles to proactively engage customer
OCTOBER 2012SEPTEMBER 2013

TEAM MEMBER

MCDONALD'S RESTAURANT
  • Provided great customer service in apace
  • Team player
  • Positive and fun attitude towards customer
20112012

VOLUNTEER

ADVANCARE HOME HEALTH SERVICE, LLC
  • Volunteered Administrative Assistant duties
  • Filed documents, computer encoding, and answered phone call and sent fax
  • Customer service via phone and help desk, directed calls from on-call nurses to Director of Nursing

Education

MARCH 2016PRESENT

BACHELOR IN SCIENCE IN NETWORK AND COMMUNICATION MANAGEMENT, In progress  with 3.31 GPA

DEVRY UNIVERISTY

• Taking courses that will supplement a Bachelor's degree by Spring 2018

• CISCO Networking Fundamentals

• Targeting COMPTIA+, CISCO, Linux and more qualifying certifications

AUGUST 2011DECEMBER 2015

BACHELOR IN SCIENCE IN INFORMATION TECHNOLOGY, transferred credits

COLLEGE OF DUPAGE

• Took transferred credits for DeVry University (Addison)

• Basic knowledge of Networking Fundamentals

Skills

TIME MANAGEMENT

Ability to work under pressure, decision making and adaptability

COMMUNICATION

English (Read, Write, Speak) , Tagalog (Read, Write, Speak)

COMPUTER LITERACY

Microsoft Office (Work Excel, PowerPoint, Access and Outlook), Visual Basic

CREATIVITY

Graphic Design (Adobe Photoshop), Visual Presentation and Decorations and Photography

References

Keri-Ann Evenson (630)886-9487   •   Ronnie Coale (209)244-3137   •   Blanca Celestino (630)995-2712