Senior Business Analyst
National Australia Bank
Managed a team of four FATCA (Foreign Account Tax Compliance Act) Analysts who prepared tax packages for FATCA validation. Monitor team performance against service level agreement. Prepared on demand reports on the progress of the project. Directly liaised with the Corporate Tax Team and FATCA Tax SMEs to ensure completion of the 2015 Tax Reporting Period. Revised the FATCA remediation process and prepared procedure documentation for the revised process. Trained the team on the revised remediation process. Redesigned, documented and standardized the company's Client Onboarding process to include FATCA and KYC. Trained the Client Onboarding Team on the redesigned process. Prepare Project Review Documents and formally close out project. Staffing and scheduling for Team activities.
- Onboarding Project: Redesigned Onboarding Process that was adopted as the standard for all teams responsible for onboarding (Client Services Team, Money Markets, Investment Banking)
- FATCA Project: Completed FATCA remediation exercise for NAB’s pre-existing clients and ensured that the branch met its FATCA obligations for June 30, 2016. Build a repository of validated client, tax and KYC packages for company to use in their ongoing Compliance process. Updated Client Database.