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Friendly, customer-oriented professional offering 3 years’ firsthand experience in food service and hospitality industry. Highly skilled in guest interaction, menu and food presentation and mixing and serving of beverages as per request. Proven record of enhancing customer satisfaction and overall patrons’ ratio by demonstration of high quality hospitality etiquette. Multilingual: English, Tagalog and Indonesian.

Work experience

Apr 2013Nov 2014


Gapy year

- A year an a half of travel around the United States- Pittsburgh, Washington DC, Virginia, Boston, New York, New Jersey, Niagara Falls (NY side), San Francisco, Florida (Orlando) from July 2013- Nov 2014

-As a child, my father was working at an Oil & Gas company, that has taken me all over the world. I have lived in 6 different countries in 10 years, and this has given me the experience to know other cultures, and taught me to speak 3 different languages; English, Bahasa Indonesia, and Tagalog.

Jan 2012Apr 2013

Food Runner/Server

Nandos Innaloo 

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Answered questions about menu selections and made recommendations when requested.
- Delivered exceptional, friendly and fast service.
-Correctly calculated charges, issued bills and collected payments.
- Accepted payment from customers and made change as necessary.
- Assisted co-workers.
- Checked the quantity and quality of received products
- Managed kitchen operations for high grossing, fast-paced fair concession kitchen.

Dec 2011Jan 2012


Hungry Jacks Dogswamp

- Recorded customer orders and repeated them back in a clear, understandable manner.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Served fresh, hot food with a smile in a timely manner.
- Communicated clearly and positively with co-workers and management.
- Quickly and efficiently processed payments and made accurate change.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Worked well with teammates and openly invited coaching from the management team.


Mar 2012Mar 2014

Certificate III in Retail Travel Sales (Hospitality) 


- Compute costs of travel and accommodations and present quotes to customers.
- Sell tourism products and services.
- Book transportation and hotel reservations, using computer terminal or telephone.
- Construct normal international/domestic airfares.
- Operate and online information system eg. Galileo
- Plan, describe, arrange and sell itinerary tour packages and promotional travel incentives.
- Work in a socially diverse environment.
- Collect payment for transportation and accommodation from customers

Feb 2008Dec 2010

High School

New Plymouth Girls High School, New Zealand
Sep 2006Mar 2008

High School

British Internation School, Jakarta, Indonesia. 


Lhyanne Dorde

Team Leader, Nandos Innaloo

PH: 040 643 5299 

Sam Rouze

Manager, Nandos Innaloo 

PH:  043 499 9812