Summary

Performance driven administrative professional with 6 years experience working in fast-paced environment demanding strong organizational, technical, and interpersonal skills. Background in providing HR support service to colleagues in the Human Resources Department. Excellent organizational skills, accuracy and attention to detail. Highly adaptable with proven ability to interact effectively with clients and staff at all levels.Seeking to gain experience in a company to contribute and achieve company’s goals and mission.

Education

Education
Jan 2008 - May 2013

B.A. Business Administration- Emphasis in Human Resources Management

California State University Long Beach

Work History

Work History
Aug 2008 - Dec 2014

Administrative Assistant

Academy of Defensive Driving
  • Provide administrative support at Drinking Driver Program for 3,6,9 and 18 month programs for the State of California through the County of Orange following the California Code of Regulations Title 9.

  • Management Support
    • Assist the Program Director with daily tasks, assignments and projects,including client relations, case management
    • Conduct State and County meetings with management during audits
    • Resolve client complaints or answer client questions regarding company policy and procedures
  • Administrative Support
    • Update and maintain accurate documentation on clients and highly sensitive personal information incorporated in company filing system.
    • Administer enrollment orientation including face to face interview with client
    • Answer phones in a timely professional manner
    • Prepare e-mails, memos, expense reports, while keeping accurate and efficient records and documentation used for auditing purposes.
    • Primary point of contact for Spanish speaking clients regarding scheduling, counseling, and referrals
    • File maintenance and accurate data entry
  • Projects
    • Administer PC 1000 Drug Diversion Program,
    • Manage client files: enrollments, terminations, transfers, and completion of clients
    • Schedule groups and counseling sessions
    • Collect payments as well send out delinquency notices
    • Drug testing when necessary
Jan 2013 - Dec 2013

Human Resources Assistant

South Orange County Community College District
  • HR support
    • Update and scan documents to jobsite
    • Assist in distribution of materials sending  out non-select letters
    • Complete special HR projects as requested by other departments relating to research, data compiling, headcount, etc.
  • New Hire On Boarding
    • Primary point of contact for candidates during onsite interviews such as greeting and assist candidates throughout application procedure
    • Assist with planning new employee orientations and terminated employee information
    • Coordinate details of training and scheduling 
    • Process new hire paperwork and upload it to ADP system as well as process I-9 forms to database
    • Screen telephone calls, schedule interviews, and gather all new hire materials
  • Personnel Records
    • Maintain personnel records, I-9’s, HIPPA files, and employee relation files
    • Create personnel files and ensure they are compliant with policies and procedures
    • Upkeep and closeout files