Download PDF

Work experience

Apr 2014Jul 2014

Administrator Assistant (Internship)

ТОО" ГЛАВМЕБЕЛЬТОРГ" LLC " MAINFURNITURETRADE", Karaganda, Kazakhstan

Responsibilities were:

  • To work with the range of office software, including email, internet and 1C: Enterprise
  • To manage the filing systems
  • To respond appropriately to the emergencies or urgent issues along with the customer enquiries and complaints
  • To maintain the office condition and arrange the necessary repairs
  • To attend meetings and give the presentations to senior managers and clients
  • To keep senior management informed of all changes in my areas of responsibility
  • To prepare letters, presentations and reports
Jan 2014Mar 2014

Assistant

LLP "Mon Amie Kazakhstan"
  • Obtained the ability to maintain the customer database, putting data on statistic program 1C: Enterprise and SPSS
  • Created an advantageous image of products by approaching the customers directly
  • Acquired communication skills with partners and representatives of advertising services
  • Reduced the conflicting issues with customers by means of proper communication
  • Maintained the records of inward and outward calls
  • Reported the accomplishments to the head of the branch
  • Succeeded in fulfilling instructions of the service manager and administrator
Oct 2011Nov 2011

Voluntary work in Intercultural communication

SolBridge International School of Business, Daejeon, South Korea
  • Provided and analyzed surveys relating the study process at SolBridge International School of Business and the accommodation services and facilities in dormitories

Education

20142016

Master in International Business and Management

Hanze University of Applied Sciences, International Business School
Feb 2015May 2015

Master in International Business

Anglia Ruskin University, Lord Ashcroft International Business School
20102014

Bachelor of Business and Economics

Karaganda Economic University of Kazpotrebsoyuz
Aug 2011Dec 2011

BBA

SolBridge International School of Business

Skills

Customer Database
REPAIRS
Commitment
International
INTERNSHIP