Anastassiya Tyurkina

  • Cambridge CB5 8UB

Postgraduate student

Work History

Work History
Apr 2014 - Jul 2014

Administrator Assistant (Internship)

ТОО" ГЛАВМЕБЕЛЬТОРГ" LLC " MAINFURNITURETRADE", Karaganda, Kazakhstan

Responsibilities were:

  • To work with the range of office software, including email, internet and 1C: Enterprise
  • To manage the filing systems
  • To respond appropriately to the emergencies or urgent issues along with the customer enquiries and complaints
  • To maintain the office condition and arrange the necessary repairs
  • To attend meetings and give the presentations to senior managers and clients
  • To keep senior management informed of all changes in my areas of responsibility
  • To prepare letters, presentations and reports
Jan 2014 - Mar 2014

Assistant

LLP "Mon Amie Kazakhstan"
  • Obtained the ability to maintain the customer database, putting data on statistic program 1C: Enterprise and SPSS
  • Created an advantageous image of products by approaching the customers directly
  • Acquired communication skills with partners and representatives of advertising services
  • Reduced the conflicting issues with customers by means of proper communication
  • Maintained the records of inward and outward calls
  • Reported the accomplishments to the head of the branch
  • Succeeded in fulfilling instructions of the service manager and administrator
Oct 2011 - Nov 2011

Voluntary work in Intercultural communication

SolBridge International School of Business, Daejeon, South Korea
  • Provided and analyzed surveys relating the study process at SolBridge International School of Business and the accommodation services and facilities in dormitories

Education

Education
2014 - 2016

Master in International Business and Management

Hanze University of Applied Sciences, International Business School
Feb 2015 - May 2015

Master in International Business

Anglia Ruskin University, Lord Ashcroft International Business School
2010 - 2014

Bachelor of Business and Economics

Karaganda Economic University of Kazpotrebsoyuz
Aug 2011 - Dec 2011

BBA

SolBridge International School of Business

Skills

Skills

Customer Database

REPAIRS

Commitment

International

INTERNSHIP