• Singapore, SG

Anand Kattekola

Senior Business Analyst / Project Manager

Work experience

Work experience

Senior Business Analyst

Nov 2012 - Present
Senior Business Analyst Nov' 2012 to Current Location Singapore Past Location London Contracted by Optimum Solutions Singapore Pte Ltd Contracted by Brookcourt Solutions Ltd Programme: LAM CIGLS(Control Issues of Group Level Significance)-Is one of largest programme logical access management programme by a bank with an objective to resolve control issues across Applications, Infrastructure & services. Projects Migration: Applications from old tool set to new Barclays Tool set Migrated 45 applications successfully to new Barclay's Identity and Access management toolset which involves large applications such as customer gateway(60k+ users) SAP CIGLS: LAM CIGLS programme for SAP applications Applications within SAP CIGLS project are one of the largest & complex application, these have been successfully migrated to new toolset This project accounts for 30% of overall CIGLS programme & Includes applications such as SAP R3 Finance, SAP R3 HR, SAP Solution manager for Sourcing, SAP NetWeaver Business Warehouse Responsibilities Elicited & Facilitated on boarding of applications to Barclay's Identity and Access Management toolset, Oracle Identity Analytics & Management Engineered requirements into functional specifications & supported the full life cycle of workflow design, development, integration, testing, UAT, Sign off and go live Worked in both Project mode BAU mode with multiple simultaneous applications Managed senior level, difficult & multiple stakeholders simultaneously Acted as SME for business users for Access management tools & process Worked collaboratively with teams spread across multiple geographic locations

Business Analyst

Nov 2011 - Oct 2012
Business Analyst (Contracted by TechAspect Solutions UK Ltd.) Client


Jan 2011 - Oct 2011
  • Facilitated the re-design of business processes including clarifying, identifying issues and facilitating changes to attain the highest levels of customer service, efficiency, control and compliance
  • Conducted AS-IS, TO-BE, SWOT, SIPOC, gap analysis and created Business Workflows, Business Process Improvements, Workflow mapping, wrote Use Cases & created business workflows
  • Facilitated sessions / workshops with customers to identify process improvements, investigated complex business requirements and presented solution recommendations
  • Captured Business Requirements, Identified customer Insight & managed expectation of the Stakeholders
  • Developed processes for current & future states using ARIS tool with Event based process chain (EPC) mapping
  • Identified the root of business problems and created strong and rational business cases for change/no action. Preparing detailed documentation (process diagrams & reports) 
  • Problem management & ticket based customer service experience with Delivery at both the functional & detailed level
  • Distinguishing communication among audiences (i.e. senior & lower management, project participants, operation vs. staff functions etc.) and managed stakeholders based on the stakeholder analysis
  • Provided a deep understanding of Business Controls, audit and risk aspects in business processes as well as applications
  • Collaborated with subject matter experts and the JLR Tools & Technologies team to establish the technical vision and analyse trade-offs between usability and performance needs of the process against functionality of the IT application
  • Helped in developing training materials, workshops and methods to support process management and provide support to operation and development teams
  • Effort has been put forth to identify ways of re-using the process information to support other key business activities 
  • Made effective use of various Business Analysis, Project Management techniques in different situations

Business Analyst & Project Manager

Aug 2006 - Feb 2010
Business Analyst & Project Manager STRABAG Group Company) Clients ICICI Bank India Ltd, Hindustan Petroleum Corporation Limited, Ministry of Labour & Employment Government of India, EFKON AG Austria Domains ITS, Banking, Oil & Energy, ecommerce, Utilities, Smartcards, Insurance Card & Loyalty Programme is India's first contactless smartcard programme for Petroleum product customers. ICICI Bank & HPCL are business stakeholders for the project and EFKON manages operations of whole program. Major Projects in Card Programme SmartOne(Contactless Pre-paid Card) Pre-paid Card & Loyalty program for individual customers along with features to pay Utility bills(water, Electricity, Phone) DriveSmart(Contactless Credit Card) Credit card with loyalty and vehicle tracking functionality for Fleet owners DriveTrack(Contactless Debit Card) Pre-paid card with loyalty and vehicle tracking functionality for fleet owners Change Management Projects Loyalty scheme change-developed major changes to loyalty scheme and linking of loyalty scheme of 3 projects into one and development for marketing campaigns functionalities Fraud Prevention-Developed fraud prevention mechanisms in the light of identified fraud(£ 400k approx.). Been witness in arbitration court to explain fraud and client won the case with the help of the testimony. Petrol Retail outlet Automation-Incorporating smart card program into petrol retail automation within HPCL iFleet-Vehicle tracking and tracing system with an OBU(on board unit) on the vehicle and application to manage it Job Portal-A web based global Job portal in multi-lingual format Rashtriya Swasta Bima Yojna(RSBY)-RSBY is to provide health insurance to below poverty line citizens. Project included capturing data and migration of it so as to be uploaded into central database server. Data has to be made available for various banking and insurance functionalities. Highway Traffic Management System(HTMS)-A tolling highway management systems product developed based on the various bespoke systems developed by EFKON. Content Management System-Content Management system to collect and track documents across organisation and use CMS as company portal for employees which provides news, HR functions, QA processes etc. Customer Relationship System-CRM application to manage contact centre operations in terms of ticketing along with analytics Minor Projects within Card Programme


Jul 2005 - Jul 2006
Sadguroo Stationary & Gift Collection, India
Supervisory Manager Handled a staff of 4 and liaised with 35 suppliers for various procurements Successfully won contracts for 7 schools with 250% turnover increase

Technical Support Engineer

Mar 2005 - Jun 2005
N&N Systems and Solutions Pvt. Ltd.
Technical Support Engineer India Deployed IT security systems in TATA Power Ltd. within time & budget Provided IT service support and troubleshoot problems.




University of Surrey


Institute of Technology SNHU


SNHU University of Mumbai