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Work experience

Jan 2010Dec 2013

Officer - Customer Service

PT. Bank Woori Indonesia

Woori Bank Indonesia

Responsible in serving customer inquiries, determining and providing solutions with regards to their banking needs. Assist query and complaint from customer and convey it to other related department. Conduct CDD (Customer Due Diligence) for each account opening application and perform enhanced CDD for a continue awareness of compliance requirements. I work in a team to achieve targets and positive outcomes for customers and the bank. Processing daily transactions and prepare day to day branch reporting and also to be ready to in charge as a Teller if any one of the staff absent or in a day off.

Jun 2007Sep 2008

Administration Staff

PT Surya Artajaya

PT. Surya Artajaya

Responsible in assisting Client's companies in formalities matter for every foreign labor that works and remains in Indonesia.


Feb 2007Aug 2001

Bachelor of Social

Christian University of Indonesia

Universitas Kristen Indonesia

GPA: 3,18. Gained a degree in Social Politic, specifically in International Relations major.

Through this science, i mixed it to be implemented at work especially in communicating with people from different countries.


7th Day Adventist Boarding School

Sekolah Lanjutan Advent Purwodadi

I stayed in a boarding school for the past 6 years of my high school period. In general i learned the same material with what other high school students learned about but in specifically i learned how to manage my time, my day to day needs, and to live independently, far away from home.


English Language
Both spoken and written.
Ms. Office Applications (Word, Excel, Power Point, Publisher). Adobe Photoshop. Internet Applications.  


Traveling, Reading a book, Writing, and Listening to the music.




To work in a challenging role that encompasses my skills and my experience in Administration and Customer Service. I particularly enjoy to maintain and organizing a documents with a high attention to a details, also meeting and to communicating with new people and giving the best service on their needs, these also allow me to expand my horizons of thinking and to learn more of new skills.


Effortless English Club - VIP Program

VIP Member Program of Effortless English Club.

An online community around the world to share and learn about Speaking, Confidence, Leadership and Success.

Volunteer Work

2004-2006, General Secretaries.Seventh Day Adventist Church.Jl. Raya Bogor Km 26 No.15, Ciracas, Jakarta Timur 13740.I responsible in Sabbath School Department for database of memberships, the progress report and program schedule.

2003-2004, Leader of Editor.Seventh Day Adventist Church.Jl. Raya Bogor Km 26 No.15, Ciracas, Jakarta Timur 13740.I responsible in Ciracas Youth Department for the publication of CY Bulletin, coordination and distribution.

2001-2003, Public Relation.Social and Political Science Faculty at Christian University of Indonesia.Jl. Mayjen Sutoyo No.2 Cawang, Jakarta Timur 13630.I responsible in Himpunan Mahasiswa Hubungan Internasional (HIMAHI) for communicating information and event promotion.



Risk Management Level I

Indonesian Risk Management Certification

Service Excellence Skills

C & G Training Network
Jun 2007Dec 2007

English Conversation

Education Canter
Jun 2007Aug 2007

Ms Office Applications

Education Canter
Mar 2004

Short Diplomatic Course

Jayabaya University Jakarta
Jan 2002Jan 2003

Radio Broadcasting School

IRA Communications