Ana Harris

Ana Harris

Certifications

Interests

Photography

Blogging

Reading & Writing

Social Networking

Vector Illustration

Pixel Arts

Digital Drawing & Painting

Designing Web Mockups

Technology

Educational Achievements

Volunteer Work

MSAA- Multiple Sclerosis Association of America Volunteer/ Resource DetectiveResearching companies that provides health care, hospice, home care for individuals with multiple sclerosis. Researched data are entered into the site's database.

Answers.com- Special Project Assistant

Perform tasks such as seeding new questions, recategorizing Q&As, cleaning up vandalism and spam and other critical daily activities that lend to a better overall user experience for all members of our community. They believe in giving for the greater good and are recognized by Supervisors for their time and effort.

Skills

Agile Project Management

Scrum

Requirements Analysis

Technical/ Software Specs Writing

Administrative Management

Organic SEO

Database

Internet Marketing

Quality Assurance

Customer Service

Market & Brand Research

Technical Research

Recruiting

Staff Training

Internet Marketing

Wordpress

Blogging

HTML

XHTML

HTML5

CSS

Objective

I am experienced Software Project Manager/ScrumMaster seeking a position where I can utilize my management, administration and technical skills to the fullest. 

Work History

Work History

Agile Software Project Manager/ ScrumMaster

ChatChing
Description: ChatChing.com is a Social Networking site which has been approved by SEC to distribute ownership to their members. 
  • Overseeing project milestones and deliverable
  • Writing user stories/ software specifications (requirements and user acceptance)
  • Involved in user interface design and architecture
  • Creating wireframes and graphical tasks representations
  • Organization of tasks and tasking out specs to web developers
  • Managing software development teams in Agile methodologies under Scrum framework
  • Managing Marketing and Administrative workers and designers.
  • Recruiting & Hiring

Search Engine Evaluator/Google Rater

Google / Leapforce.com

Provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques.

Jun 2010 - Present

Chief Administrative Officer/ Software Project Manager

VisionSync
  • Managing Database
  • Managing Facebook Lifestyle & Dating App
  • Customer Service & Support
  • Report & Documentation
  • Managing Tech & Help Support
  • Social Media Marketing
  • Testing & Error Reporting
  • Quality Assurance
  • Researching Solutions
  • Organizing Tickets
  • Communicating with Other Team Members (including programmers and support workers)
  • Recruiting and Staff Training
Jul 2011 - Present

Project Manager/Project Coordinator

SteadTech
  • Responsible to report progress between the software testing team and the upper management team (customer: executive staff, product owners, project managers and business analysts)
  • Responsible for gathering information to keep the test team informed of future projects to ensure that we are prepared to support the customer
  • Budget planning/Financial planning
  • Attending client's meeting and teleconferences, in behalf of SteadTech CEO.
  • Responsible in finding, gathering and distributing project documentation.
  •  Responsible in communicating directly with the product owner on the customer side to address any misunderstandings in the feature documentation
  • Engaging in the QA Test process
  • Recruiting and training new members/ employees
  • Assigning and discussing tasks to co-workers
Aug 2011 - Present

Manager/Executive Assistant

Desperately Seeking Wordpress

*Managing business operations and processes

*Communicate with clients, answering questions and troubleshooting

*Oversee the design and development of Wordpress sites

*Creating and managing website databases

*Process orders and invoicing

*Organizing company's project management tools

*Assigning tasks to other employees

Oct 2011 - May 2012

Agile Software Project Manager/ ScrumMaster

Breakwater Syndicate, LLC
  • Working with the client to manage their project scope and divide their project into a series of prioritized user stories.
  • Meet regularly with the client (who will not be included in the regularly scheduled scrums) to keep them up to date on the progress and keep their customer satisfaction at a high level.Work to get the maximum number of backlog stories scheduled for each iteration, building the maximum amount of functionality in each iteration.
  • Schedule, manage and run the regular scrums with team, providing guidance and gaining perspective on problems that are encountered, coming up with creative solutions where possible or working with the client to work around functional impossibilities where required.
  • Manage developers, graphic designers, and QA specialists on the scheduled user stories for each iteration, ensuring that work is executed in a timely manner and that quality of workmanship is high.
  • Manage Marketing team including SEO, SMM and outbound call representatives.
Jan 2009 - Feb 2010

Internet Researcher

International Expert Directory

Researching prospective business partners; upon evaluation, these business prospects are notified via email regarding the company's objectives and offers.

Also, conducted keyword research for Search Engine Optimization Purposes.

May 2009 - Dec 2009

WorkStudy/Admin Assistant

Craven Community College
Receiving students and walking them through the process of College application and registration.Other Responsibilities includes:
  •  Answering Phone calls
  •  Making phone calls
  •  Scanning
  •  Data Entry
  •  Copying & Faxing
  •   Documenting
  •   Appointment Setting
Dec 2007 - Jul 2008

Developmental Technician

RHA Howell RiverBend

Assisting the Developmentally Disabled and Mentally Retarded with their day to day activities. Creating programs that enables them to communicate and live as normal as possible. Recording their progress and behavioral changes through out the day.

Aug 2005 - Oct 2007

Independent Researcher/Market & Survey Analyst

Analyzing, researching and collecting data/information including customers' demographics, purchasing habits and preferences.

Evaluating competition and markets influencing the demands of a products or brand.

* Participated in online research and market survey and worked with companies like Harris Poll Survey, 20/20 Research.

Education

Education
Apr 2007 - Present

Craven Community College

Related Courses: MS Excel 2007, Internet Concepts, MS Access, Alice 2.0, Introduction to Programming and Logic, Information Systems, Security Concepts, MS Office 2007, Web Design, Network Operating Systems