Administrative Assistant and Office Coordinator
ROCKY MOUNTAIN CANCER CENTER
Administrative Assistant and Office Coordinator Organized physician's schedule to squeeze in new patients, reschedule appointments and make room for priority appointments while maintaining an excellent level of care for all patients.
- Contacted labs and radiology departments to collect mammogram, ultrasound, MRI, CT, pathology slides as well as surgeon reports. Received intake forms for patients by coordinating with the new patient scheduler in order to process diagnosis information, demographics and lab data and matched lab work to the appropriate patient.
- Coordinated with referring doctor to obtain necessary patient information. Compiled patient files, adding in doctor's instructions and presenting the completed file to the doctor for review. Utilized Meditech to pull patient information for the doctor.
- Saved the company over $3,000 annually by keeping meticulous records on received film and ensuring they are sent back in tact. Spearheaded an initiative to use courier services in obtaining patient information resulting in a more expedient process. Created and nurtured a network of contacts nationwide to obtain the necessary documents required by the doctors when seeing a newly diagnosed patient for the first time.
- Establish solid rapport with business partners to have requests returned in a timely manner. Assisted with training new employees in office procedures, telephone systems and office equipment. Ensured files were up to date and secure and carried out proper transfer and disposal of records according to retention schedules.