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Summary

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Professional Experience

Jan 2009Present

Recruiter/administrative Assistant

COMPANY NAME

Recruiter/Administrative Assistant recruited and recommended qualified candidates based COWORX(ONSITE AT CONTITECH) upon client needs while working collaboratively in a fast-paced environment. Reviewed resumes and applications for pre-screening and identified candidates for interviewing. Scheduled and interviewed prospective hires to fill client roles. Performed general administrative tasks including answering phones, data entry and filing

20062009

Administrative Assistant and Office Coordinator

ROCKY MOUNTAIN CANCER CENTER

Administrative Assistant and Office Coordinator Organized physician's schedule to squeeze in new patients, reschedule appointments and make room for priority appointments while maintaining an excellent level of care for all patients.

  1. Contacted labs and radiology departments to collect mammogram, ultrasound, MRI, CT, pathology slides as well as surgeon reports. Received intake forms for patients by coordinating with the new patient scheduler in order to process diagnosis information, demographics and lab data and matched lab work to the appropriate patient.
  2. Coordinated with referring doctor to obtain necessary patient information. Compiled patient files, adding in doctor's instructions and presenting the completed file to the doctor for review. Utilized Meditech to pull patient information for the doctor.
  3. Saved the company over $3,000 annually by keeping meticulous records on received film and ensuring they are sent back in tact. Spearheaded an initiative to use courier services in obtaining patient information resulting in a more expedient process. Created and nurtured a network of contacts nationwide to obtain the necessary documents required by the doctors when seeing a newly diagnosed patient for the first time.
  4. Establish solid rapport with business partners to have requests returned in a timely manner. Assisted with training new employees in office procedures, telephone systems and office equipment. Ensured files were up to date and secure and carried out proper transfer and disposal of records according to retention schedules.
Dec 2001Jan 2009

Human Resources Assistant

TYCO TELECOMMUNICATIONS
Human Resources Assistant Collaborated with a team of HR professionals, providing administrative support including filing, and posting throughout the plant. Facilitated the implementation of a new badging system alongside the head of HR and two other human resources staff. Utilized solid communication and organizational skills to achieve expected results. Consistently maintained the highest level of confidentiality. Held additional roles as Student Consultant and Human Resources
20042007

Director of Global Channel Marketing 

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Promoted to a global channel marketing role with oversight of public and government relations, promotions, and communications as well as a $9.3M annual budget.

  • Developed and managed a 24-member staff comprising direct and indirect reports and collaborated extensively with key stakeholders to drive integrated efforts targeted business critical product lines.
  • Created $600,000 in press coverage by creating and introducing a Regional Public Relations Program including a CEO speaking tour with key government and corporate officials across 10 countries.
  • Served on a 12-member brand council tasked with restructuring and revitalizing the AMD brand and forging links with key international markets using strategic government relations and contract bid plans for China, Russia, and India.
  • Grew profit margins by 29% in nine months by developing and launching a globally standardized CRM system, including key involvement in beta testing and program modeling for global deployment.
  • Brought in 27% more retail revenue for the consumer sales division by establishing a cooperative retail advertising partnership with Microsoft, Acer, Dell and HP.
  • Attained a 34% ROI by leading the transition to an internal SAP e-commerce platform.
20002004

Director of Marketing Communications

COMPANY NAME

Recruited by this producer of advanced integrated circuitry to build the Latin American marketing region as a distinct, fully scaled entity. Directed marketing, promotions and advertising at the head of a staff of 27 accountable for $76M in annual new business and delivery of the highest market share companywide. Facilitated numerous projects with global technology leaders and managed a $6.5M annual marketing budget.

  • Fostered a 35% regional sales growth across retail and distribution sales channels through the successful introduction of a CRM-driven customer loyalty program.
  • Increased market share from 13% to 33%, delivering the highest market share within three years.
  • Delivered over $75M in new annual business and the highest market share across AMD worldwide through the launch and development of a newly formed Latin America division.

Formación académica

A.Ap.Sc

Front Range Community College
20102012

M.Sc

SOUTHERN NEW HAMPSHIRE UNIVERSITY

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M.Sc

SOUTHERN NEW HAMPSHIRE UNIVERSITY
2010

B.Sc

SOUTHERN NEW HAMPSHIRE UNIVERSITY

Certificate

Arapahoe Community College

Habilidades

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Human Resources Assistant Collaborated with a team of HR professionals, providing administrative support including filing, and posting throughout the plant. Facilitated the implementation of a new badging system alongside the head of HR and two other human resources staff. Utilized solid communication and organizational skills to achieve expected results. Consistently maintained the highest level of confidentiality. Held additional roles as Student Consultant and Human Resources

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Certificaciones

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Portfolio

Text Section

ecruiter/Administrative Assistant recruited and recommended qualified candidates based COWORX(ONSITE AT CONTITECH) upon client needs while working collaboratively in a fast-paced environment. Reviewed resumes and applications for pre-screening and identified candidates for interviewing. Scheduled and interviewed prospective hires to fill client roles. Performed general administrative tasks including answering phones, data entry and filing

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Notable Acheivements

  • Generated $1.2M in sales through the successful launch of an online beta version of web loans processing e-commerce site complemented by extensive digital and email marketing efforts.  
  • Secured 28% customer acquisition growth via web loyalty for HSBC Bank and achieved 17% web revenue growth for Best Buy.  
  • Delivered a 21% sales increase in 9 months by designing qualitative and quantitative research programs to understand customer needs, test new campaign tactics, and measure customer experience. 
  • Recognized in the Top 10% of leadership based on overall performance and potential and earned nomination to the Future Leadership Program for advanced executive level training.
  • Drove 32% plus increase in online revenue for national retail clients, Whole Foods, Best Buy, & Walgreen's by developing innovative Social Media, Mobile Commerce and SEO/SEM programs targeting key customer segments.

Web Commerce & Customer Metrics (Before & After)

Education and Professional Development

Master of Business Administration in Marketing, University, City, ST
Bachelor of Arts, University, City, ST

Professional Organizations :  American Marketing Association & Digital Marketing Association

Financial Services E-Commerce Career
Managed Global Digital Marketing Agency
Global PRM / E-Commerce
, AMD
Emerging Markets Brand Lead
, 3M