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Summary

Executive/ Administrative Assistant with over 10 years of experience providing thorough and skillful support to senior executives.Four years' experience performing Human Resources duties: administration, supervision, employee service, employee counseling, training, budgets. Experience in Marketing, International Relations & Business , Financial Areas, Sales.

Work History

Mar 2014Oct 2015

Marketing & Communication, Executive Assistant

Luso Helvetica
  • Organising market research ; Writing press releases & online content
  • Promotional events & assessing the results of a marketing campaign
  • Assisting the manager in writing reports and analysing data
  • Helping to drive online traffic with web-related campaigns
  • Clients communication
Jul 2013Apr 2014

Project Manager Assistant

Out of the Box
  • Responsible for leading projects from its inception to execution
  • Planning, execution and managing people, resources and scope project
  • Overall Management
Oct 2011Jun 2013

Office Manager/Sales Operations  Coordinator

Electronic Arts
  • Sales Operations; Sales Reports
  • Collaboration with AR Dept. to solve reconciliation of Credit/Debit Notes, ChargeBack, taxes issues, and others.
  • Process Sales in Oracle and AR issues
  • Office Management
May 2009Jul 2011

PA / Executive Assistant HR & General Affairs Specialist

Samsung Electronics Portugal
  • Samsung President Personal Assistant
  • EXPatriates Management; Insurances Management
  • HR Generalist & Payroll Specialist; Protocols & Partnerships
  • Events Coordinator
Jan 2007Apr 2009

HR & Financial Coordinator

Ecoprumo & Mastercoating
  • Direct control & administration of financial activities Tresuary Management
  • Collections and Credit Control
  • Management HR department
  • Payroll Specialist ; Benefits and compensations
  • Responsible of Compliance
Sep 2004Nov 2007

Executive Assistant for board direction HR & Finance 

Eurotrials
  • Support the finance Director
  • Executing payments and tresuary operations
  • Collecting invoices and recovery orders
  • Management of accounts receivables and payables
  • Payroll Specialist
  • Public applications to International and Nacional Founding Program
  • Assistant of board direction ; Office Management; Preparations of contracts


Dec 1998Aug 2004

Customer Service Manager

Sonastel
  • CostumerService Management
  • Team leader (call center team of 10 persons)
  • Collections and Finance ▪ Equipment Management (Sap)
  • Complaints Management & Audits of call center service
Jan 2002Dec 2002

Internship Campaign Coordinator 

International Amnesty
  • Responsible for communicating the aims of the campaign to members and planning, implementing and evaluating the campaign.
  • Launch the Stop Violence against Women campaign

Education

MASTERS

ISCSP-Universidade Técnica de Lisboa

International Relations

Oct 2010Nov 2010

Human Resources administrative Management 

APG
Oct 2009Jun 2010

 Environmental norms processes in companies 

May 2007May 2007

Finance for non-financials 

Ordem dos Revisores Oficiais de Contas 
Oct 2003Jun 2004

Chinese Language & Culture 

ISCP - Fundação Oriente