Volunteer
Landesjugendreferat Kärnten
▪Event organization.
▪Responsible for interdepartmental communication.
▪Responsible for Training new volunteers
▪Briefing top management.
Work experience
Aug 2013 - Jul 2014
Jan 2013 - Mar 2013
Custermer care agent
First online solutions
▪ Have successfullt acquired the most difficult custumer care techniques
▪Increased volume of custumers who have been served per day
▪Improving the post customer care service at the company
Aug 2012 - Oct 2012
Lecturer
Lovely Professional University
▪Organizing schedule
▪Teaching students about international business
▪Taught public speaking
▪Explored the area International economics and business with international students
Jan 2011 - Mar 2011
Aisecc Internship Program
World without borders
▪ Working on a social project dedicated to world cultures discovery and development of leadership potential of Ukrainian pupils
Education
Bachalor in international economic relations
Economic University of Varna
▪Finance
▪International economics
▪Digital Marketing
▪International Marketing
▪German courses
Skills
Language Skills
Native Bulgarian speaker
Advanced English language skills
Advanced Greman language skills
Job-related skills
Cultural expert
▪Copy writing Skills
▪Entry strategy developer for new markets
▪English and bulgarien at native level and German at intermediate level
▪Excellent communication and presentation skills
▪Statistics/ Forecasting
▪Deep Understanding about the present market in Bulgaria
Organisational / managerial skills
.▪I consider crisis management as my strong point.
▪I am easy to speak to and always open to listen to new opinions and point of view
Communication skills
I have excellent communication and presentation skills which i have honed everyday working as a custom care agent and as a teacher .My job required me to address the staff/students on daily basis.I was chosen to represent my organization in many events based on my communication skills.