Auxiliar administrativa II
Poder Judicial de la República Oriental del Uruguay
Feb 2011Sep 2011
Assistant Systems Engineer
Tata Consultancy Services
Feb 2009May 2010
Product Support Frontline Analyst
Sabre Airline Solutions
• Support various Sabre Airline Solutions products, designed specifically for airlines. • Chaos analysis, using diagnose tools, identifying problem areas and recommending corrective measures. • 80% of support done via e-mail, remaining 20% is done over the phone.
Apr 2007Apr 2009
Technical Support Analyst
Technical support provided for several Sabre Travel Network designed specifically for travel agencies. • Provided assistance in connectivity, Java, browser issues, Operating Systems, printers, travel reservations. • 80% of support done over the phone, the rest was provided through e-mail and chat.
Tecnicatura en Redes y Software
Universidad Tecnológica del Uruguay
Bachillerato en Mantenimiento y Procesamiento Informático
Centro de Educación Técnico Profesional