Amy Polak

Amy Polak

Objective

To secure a position that will enable me to utilize my strong organizational skills, educational background, and ability to work well with people.

Summary

Possess the knowledge and ability to carry out programs under established policies and command the respect of staff. Problem solving, leadership, and communication skills are some of the qualities developed from my experience as a sales representitive, a supervisor, a Mother, and an IT specialist.

I continued to further my knowledge of computers and web designing.  I volunteered my time for the PTA at Abby Reinke Elemantary and organized the online website production and creatively developed their website.  arespta.tvcpta.org

  • Understands how to utilize various channels of networking through search engines, job boards, referrals and recruiting techniques.
  • Very well organized and able to meet deadlines in a timely manner.
  • Proved ability to work efficiently and effectively under pressure.
  • Personable and persuasive in communicating professionally with thousands of customers from all cultures and economic levels.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Initiative to take on responsibilities and challenges.
  • Reliable, responsible, and dependable to fulfill obligations.

Work History

Work History
Jan 2006 - Apr 2007

IT Specialist

East County Economic Development Council
  • Researched economical data to effectively utilize company assets on a day to day basis.
  • Daily phone calls to update data and recruit companies to sign up on http://connectory.com.
  • Database Administration using MS Access, MS Exchange, IIS, Index Server, All versions of MS Windows, MS Office, Web Hosting, DNS, DHCP & TCP/IP, VPN’s, Linksys Routers, SMTP, POP3 email configuration. 
  • Assisted in develpoment of a government property control intranet/internet website under strict requirements from the Defense Contract Management Agency (DCMA).  
  • PC End User Support, IT Support (user level & system level), Network Administration, Network Engineering, Image Manipulation & Creation with Adobe Photoshop.
  • Weighed in on Technical Support Solutions. Documented tasks and projects with the ability to multitask.
  • Experience working with non-technical staff.
  • Web Development
  • HTML, CSS, Photoshop, Dreamweaver, Swish, and some SQL.
1997 - 1999

Assistant Manager

Kenneth Cole New York
  • Over six years of experience working in diverse retail sales and customer service environments.
  • Maintain excellent customer service skills and a proven record as a top sales performer.
  • Skilled in areas of order processing, inventory control, and cashier management. 
  • Hardworking, energetic, and reliable; recognized for assuming additional responsibilities. 
  • Excellent problem solver with strong sales analysis and reporting skills.
1993 - 1995

Retail Sales Associate

Nordstroms
  • Merchandised women's wear designer
  • Coordinated with seamstresses and tailors for fittings.
  • Attended clinics and set up trunk shows for incoming fashion lines.
  • Planned and scheduled private appointments with high-end customers.
  • Greet customers and ascertain what each customer wants or needs.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Compute sales prices, total purchases and receive and process cash and credit payment.
  • Maintain records related to sales.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Ticket, arrange and display merchandise to promote sales.

Education

Education

Associates

Mar 2005 - Nov 2005

Computer Networking

Coleman College