Provide project execution support to client service and creative teams. Develop communication and documentation for various client and internal projects.
- Designed, developed and implemented marketing and customer retention initiatives.
- Wrote creative copy for marketing and promotional initiatives.
- Tracked and maintained comprehensive project timelines and plans.
- Drafted and issued status reports on client meetings, internal project team meetings and conference calls. Completed follow up reports on progress, key decisions, next steps, assignments with accountability and future timelines.
- Proofread and edited client deliverables to ensure quality and consistency.
- Initiated a networking group for future client contact/communications.