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Work experience

Feb 2013Present

Clinical Allergy Specialist

United Allergy Services

Responsible for: managing the daily operations of an allergy center within a medical office, consulting with providers and patients to educate them on the benefits of allergy testing and immunotherapy, providing hands-on patient care for allergy-related conditions, and promoting innovative allergy care tailored to each patient’s needs . Administering Allergy Test to patients exhibiting allergy related conditions. Mixing and administering Immunotherapy based on patient results who successfully completed allergy testing . Responsible for Clinical Documentation in accordance with HIPPA compliance.  

Jul 2010Sep 2012

Assistant Manager

Jimmy Johns Gourmet Sandwiches

Responsibilities include: Developing, implementing and monitoring programs to maximize customer satisfaction and manage on -site customer service representatives.

Improved service quality and increased sales by achieving a strong knowledge of company policies and procedures as well as managing products and services.

Interviewing, hiring and training new quality customer service representatives.

Provided detailed monthly departmental reports and updates to senior management.

Trained and mentored employees to achieve strong customer service and communication skills.

Resolved customer questions, issues and complaints.

Launched new policies, procedures and protocols to ensure  improvement in retention rates and increase customer satisfaction.

Created a positive  rapport with customer base, employees, and upper management by handling difficult issues with professionalism and creating a positive work environment.


Aug 2009Aug 2010

B.Sc Biology

Sam Houston State University
Aug 2006May 2009

B.Sc Chemistry

Sam Houston State University
Mar 2008Jun 2008

Pharmacy Technician Certification

Blinn College

Coursework towards Pharmacy Technician Certification

Aug 2001Dec 2004

Chemistry Major

Texas A&M University

coursework towards major


Proficient in Instrumental Analysis including quantitative and qualitative analysis

Experience with GC/MS, HPLC, NMR, UV-vis, FTIR, various chromatography, spectroscopy, and spectrophotometry techniques.

Proficient in Microbiology and Molecular Biology techniques and instrumentation

Strong knowledge of RT-PCR, Immunoblotting techniques, SDS-Page, Gel-Electrophoresis, quality control procedures, aseptic techniques and Good Laboratory Practices.


Staffing, training and development abilities, conflict resolution, complex problem solving, critical thinking, communication and public speaking experience. 

Health Care

Strong clinical background, experienced in patient interactions, consultations, CPR certified, extensive medical terminology, proficient in the diagnoses, treatment and management of Allergies and Allergy related disorders. Medical billing experience.

Allergy and Immunotherapy

Clinic management experience, advanced experience in administering Allergy Testing, mixing and administering Immunotherapy. Proficient in training and educating patients regarding self-administering allergy injections. Currently managing over 200 patients participating in Immunotherapy treatment. Strong communication skills. Advanced interpersonal, ethical and clinical judgement skills.