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Work experience

Mar 2005Sep 2009

Human Resources - Recruiting & Staffing

Managed recruiting and employment brand marketing, administered staffing programs, directed websites, vendors, event and trade show logistics, communications and facilitated various projects.

  • Communication Management
    • Composed, facilitated and maintained internal and external communications including newsletters, articles, website content and online company profiles.
  • Event Management
    • Managed materials and logistics for 337 company-wide recruiting events and trade shows from request through return shipping.
  • Marketing Management 
    • Responsible for developing and maintaining recruitment brand including website management, e-mail and online campaigns, printed materials, promotional items and outreach strategies.
  • Project Management
    • Led and facilitated various projects including new employment brand and company careers website launch, e-mail campaigns, Taleo 7.5 upgrade, micro-site development, internal websites update and staffing policies review.
  • Staffing Programs Management 
    • Owned and managed company-wide onboarding and outplacement programs.
  • Vendor Management
    • Directed vendor management for online and print advertising, background checks, job boards, marketing, outplacement, promotional items, contingent staffing and CRM systems.
May 1995Mar 2005

Financial Services - Accounts Receivable

Provided administrative management to director and staff of 40 employees including calendar, website, records, asset, imaging and event management.

  • Administrative Management
    • Composed external and internal communications, provided advanced calendar, event and meeting management as well as telephone and e-mail consultative support to department staff and internal business partners.Managed all assets, user licenses and coordinated new employee and contractor onboarding process.  Coordinated and conducted department training and leadership conferences.
  • Health & Safety Management
    • Certified Wellness, Safety and Ergonomics Coordinator and member of campus safety committee, evacuation team and wellness team.Served as Team Captain for “Active for Life” program and competition.
  • Records Management
    • Managed generation, storage, requests, retention, litigation, releases and destruction processes for over two hundred thousand records.  Coordinated over five thousand on-site electronic and hard copy files.  Reviewed and organized twenty five thousand acquisition records.
  • Project Management
    • Directed five imaging projects and administered over 450 users company-wide.Managed IT upgrade for staff of 45 individuals and over 100 applications.  Coordinated internal portal community and website design, implementation and management.  Facilitated all department moves including relocation to new building.

Skills & Abilities

  • Leadership
    • Skilled leader and manager at taking projects, programs and strategies from concept through implementation by setting priorities, engaging stakeholders and using initiative, innovation and collaboration. 
    • Self directed and nimble team player with tremendous ability to calmly and comfortably manage broad responsibilities. 
    • Strategic and proactive with superb ability to anticipate business needs and to plan ahead ensuring positive and successful re.
  • Time Management
    • Superior and second to none time management, planning and organizational skills. 
    • Exceptional ability to balance and successfully manage multiple complex tasks and projects both efficiently and effectively in a fast paced and demanding environment. 
    • Flexible with a high degree of tolerance for last minute projects and a changing environment.
  • Customer Focus
    • An innovative and motivated quick learner with a keen ability to understand customer needs and requirements.
    • Outstanding and effective customer service, vendor, business and stakeholder relationship skills.
    • Accountable, reliable and effective collaborating with vendors, stakeholders and all levels of an organization.
  • Communication
    • Top notch interpersonal, collaborative, conflict resolution and problem solving skills.
    • High level of integrity and discretion with sensitive and confidential information.
    • Credible and objective with solid consulting and decisions making skills.
    • Excellent ability to listen and communicate both verbally and written with solid editing skills and impeccable attention to detail.
    • Strong analytical and accounting skills working with budgets, ROI, contract negotiations and evaluating quantitative factors.

Human Resources Management

  • Staffing Outreach Strategies
    • Analyzed and assessed effectiveness, cost and business alignment of existing outreach efforts.Developed and administered updated outreach strategies for college, diversity, military and social media recruiting efforts using identified internal and external resources.Partnered with Diversity Office and internal business stakeholders to ensure outreach objectives and strategies were aligned with affirmative action and workforce planning goals.
  • Outreach Event Participation
    • Regularly planned, researched and assessed outreach event participation ROI against staffing needs, budget, viable candidates and hires.Teamed with Diversity Office, recruitment leaders, Human Resources and internal business partners to ensure efforts were aligned and met expectations.Worked with all stakeholders to build existing and develop new relationships and recruiting efforts with colleges, military institutions and professional organizations.
  • Onboarding Program
    • Key member of program development and employer of choice strategy teams.Directed company-wide implementation and managed program facilitation including communications, websites, processes, materials, budget and distribution.  Implemented new employee and hiring manager surveys to measure program effectiveness and ROI.
  • Outplacement Program
    • Directed company-wide program for all salaried and hourly employees including processes, materials, communications, websites, employee access, budget, reports and vendor relations.
  • Employee Referral Program
    • Collaborated with internal business partners in program development, processes, communications, marketing and management.
  • System Management
    • Provided system assistance and guidance to internal business partners, applicants and vendors.  Managed survey software, CRM software, job board user access and accounts.  Used applicant tracking system to generate reports and check candidate and requisition status.Maintained and coordinated system documentation and training materials.
  • Records Management
    • Managed over 60 Staffing and Human Resources processes, policies, guidelines, forms, assets and records including employee personnel files.
  • Point of Contact
    • Department information resource and single point of contact for all incoming inquiries from applicants, vendors, employees and internal business partners.  Main focal point for all outreach requests from universities, colleges, military institutions, professional organizations and the community.

Website Management

  • Content, Creative, Metrics
    • Reviewed, edited and developed content for external and internal websites.Supervised image selection and layout for websites ensuring brand consistency and relevance.Monitored website metrics including traffic, trends and click through rates using WebTrends.  Measured ROI and identified opportunities for process improvements, provided issue resolution and reviewed all user/candidate feedback and inquiries.
  • External Websites
    • Developed new web pages for external careers website focusing on transitioning military, accessibility and recruiting newsletters.Designed online store for recruiting promotional merchandise including layout, messaging, process and creative.Managed all content and design updates for external careers website and onboarding welcome website.
  • Internal Websites
    • Directed all content, layout and design for ten intranet portal communities and two websites.Converted single website into seven portal communities to better serve internal business partners and employees.

Administrative Management

  • Point of Contact
    • Department information resource and single point of contact for all incoming inquiries from applicants, vendors, employees and internal business partners.  Responded to all inquiries promptly determining urgency and appropriate action required.
  • Budget Management
    • Coordinated and facilitated budget planning, management, tracking and reporting.  Processed, tracked and audited all department travel and operating expenses, invoices and purchases.
  • Calendar and Travel Management
    • Managed numerous complex calendars and schedules for senior level directors and executive management.  Arranged and coordinated meetings, travel and other commitments.  Coordinated all aspects of domestic and international travel for senior directors and executive management.  Provided detailed itineraries with flight, auto, hotel and meeting logistics ensuring flawless execution.  Provided calendar and travel assistance to other team members as needed.
  • Procurement and Supply Management
    • Managed all department purchases including equipment, mobile devices, office supplies, reference materials, software, furniture, reports, memberships and subscriptions.
  • Records Management
    • Managed all department electronic and paper records, processes, policies, forms, contact and distribution lists, organization charts and fixed assets.
  • Space Planning Management
    • Directed all space planning and headcount activities including office/building moves and reconfigurations as well as new employee orientation and setup.
  • Health & Safety
    • 12 years experience as Ergonomic, Health, Safety and Wellness Coordinator providing assistance, resources and information to employees.Member of evacuation team and managed department business resumption planning.

Project Management

  • Careers Website
    • Led project team and played significant role in all phases of project including concept, budget, design, creative, images, copy, flash, testing, communications and launch. Continually collaborated with vendor and stakeholders to ensure deliverables were on target and within specified budget. Results, successful website debut that achieved all goals and positively impacted the candidate experience and the Employer of Choice strategy.
  • Employment Brand
    • Key responsibility in design, launch and stewardship of new employment brand and related materials including strategies, communications, website, literature, merchandise and advertising. Collaborated with vendors to remain on schedule and within specified budget. Results, successful employment brand launch that met all objectives, aligned with company advertising and included over 65 tools to further strengthen the Employer of Choice strategy.
  • Taleo 7.5 Upgrade
    • Significant role in applicant tracking system upgrade for company Human Resources organization. Responsible for reviewing all upgrade components and testing new features with project team, coordinating training, managing upgrade communications plan and administering candidate survey. Results, upgrade completed without issue and a 98% favorable candidate application experience rate.


To obtain a challenging position in the Human Resources, Recruting & Staffing, Outreach, Marketing or Project Management fields where I can utilize my superior leadership, communication, project management and organizational skills to deliver exceptional results.


  •  Breast Cancer 3-Day Walk
    • Assisted with fundraising for “Women of Weyerhaeuser” team. Efforts included bake sales, selling ribbons, bracelets, stickers and silent auction items which resulted in the team raising more than 30K.
  • Company Sponsored Events
    • Contributed supplies and backpacks to annual back to school drives.  Coordinated company food drives resulting in more than six tons of food donated to local food banks.  Assisted with annual giving trees for children, families and seniors in need.  Participated in local Multiple Sclerosis fundraising walk.
  • Support Our Troops
    • Guided department efforts to support our troops through company sponsorship, partnering with local military organizations and providing care package items for soldiers stationed abroad.
  • United Way Volunteer Planning Committee
    • Special events manager for five years.  Responsible for planning and directing corporate campus raffles, silent auctions and campaign rallies which raised over 75K helping to achieve company annual one million dollar goal.

Marketing and Communication Management

  •   Online & Print Media
    • Maintained online company and recruitment profiles.Administered recruiting online and print advertising including process, vendor management and communications.Tracked and reviewed quarterly online and print spend data with management.Created advertising copy and printed marketing materials.Ensured all staffing online and print media aligned and complied with employment brand and company advertising requirements. 
  • E-Mail Campaigns
    • Produced and managed creative strategy, list generation and budget for 20 university and four targeted discipline e-mail campaigns distributed to over 375,000 recipients.Results included positive click through rates, successful return on investment and lead generation.
  • Communications
    • Produced and supervised over 20 recruitment flyers, brochures, presentations, folders, business cards and posters.Composed, facilitated and maintained internal and external communications including 14 newsletters, 38 articles, content for 15 websites and various online company profiles.Coordinated over 30 webinars and online presentations to internal business partners and employees.

Staffing Event Management

  • Logistics
    • Managed all company staffing event components including registration, attendees, logistics, booth setup, advertising, shipping and scheduling receptions for 337 company recruiting events and trade shows across the United States.
  • Promotional Materials
    • Directed inventory of 40 plus items and merchandise.Responsible for promotional budget, vendor relations, creative, purchasing, distribution and storage.
  • Event Communications
    • Administered promotional website, forms, event master schedule and communications.Created event attendee preparation materials including event guide, best practices, templates and process for obtaining attendee feedback.Responsible for initiating follow up with candidates and attendees.
  • Point of Contact
    • Company point of contact for all university, diversity, military and professional organization event communications.Contact for all internal business partners and employees regarding staffing events and trade show inquiries.

Experience Metrics

Listed below is the volume of items published, managed and coordinated.

� Article Contributions = 38

� Assets = 145

� Budgets = 500K to 30MM

� E-Mail Campaigns = 20

� Event Displays = 15

� Event Materials = 12 Tons

� Event/Trade Shows = 337

� Forms = 25

� Newsletters = 14

� Off-Site Meetings = 34

� Onboarding Requests = 1,800

� Outplacement Requests = 3K

� Printed Literature = 20

� Promotional Items = 40+

� Records = 200K

� Staff Meetings = 68

� User Accounts = 450+

� Vendors = 40+

� Webinars = 30

� Websites = 15

Vendor Recommendations

“Amy is the sinew behind the success of every project. Somebody has to be the ringmaster, making sure all the plates are spinning and convincing the audience the whole process is effortless. You couldn't have a better professional in your corner.”

Charles Davis, Senior Creative Strategist, McCann Worldgroup: NAS Recruitment Communications 

“I had the privilege of working with Amy on a trade show marketing project for the recruiting division at Weyerhaeuser. Amy was prepared and professional; from the first meeting she set the tone for a smooth project. I appreciated her communication style, her leadership skills and her integrity. She will be a valuable addition to any team and any team would benefit from her intelligent and efficient approach to problem solving. I enjoyed working with Amy and would go out of my way to do so again.”

Jeela Ganje, Business Development, Skyline

“I’ve had the pleasure of working with Amy Brooks on multiple HR communications programs promoting Weyerhaeuser’s Employment Brand. Amy was involved in the initial discovery sessions which lead to the campaign development. In addition to Amy’s involvement in the campaign creative, recruitment advertising messaging and collateral (booths, brochures, promotional items…) we also worked closely on the complete careers site redesign and messaging. We’ve also worked together on recruitment communications programs, from day-to-day needs to multi-media strategies and interactive solutions and packages. Amy is extremely reliable, professional and takes great pride in her work. Her attention to detail, processes, procedures, commitment and time management skills are second to none. I highly recommend Amy!”

Barb Agostini, Vice President, Canada, NAS Recruitment Communications

To see additional recommendations from vendors and business partners, visit my LinkedIn Profile.

Expertise Includes:

� Administrative Mgmt.

� Analytical Research & ROI

� Brand Development

� Budget Planning & Mgmt.

� Calendar & Schedule Mgmt.

� Career Fair Logistical Mgmt.

� Communications Mgmt.

� Craft Articles & Newsletters

� Event Logistics & Mgmt.

� Marketing Programs

� Meeting Logistics & Mgmt.

� Online Advertising Mgmt.

� Outreach Development 

� Presentation Creation & Mgmt.

� Program & Project Mgmt.

� Process Documentation

� Promotional Item Mgmt.

� Recruitment Marketing Strategy


� Social Media & Networks

� Staffing Program Mgmt.

� Vendor Mgmt. & Performance

� Website Creative & Mgmt.

Vendor Management

  • Point of Contact
    • Single point of contact for all vendors; advertising, background checks, job boards, marketing, outplacement, merchandising and promotional items, contingent staffing, recruiting agencies and systems.Also contact for all internal business partner and employee inquiries regarding vendors and staffing processes.
  • Contingent Staffing Management
    • Directed company contingent staffing and exception process including communication, approvals, inquiries, reporting and invoice resolution.Tracked and reported vendor monthly spend and usage with senior directors and management.
  • Vendor Performance
    • Actively managed consultants and third party service providers including annual contract negotiation and quarterly performance review activities.Benchmarked, analyzed and recommended appropriate selection of vendors by identifying risk, cost and internal business implications.

Certifications & Training

Inbound Marketing Certified Professional - August 2009

Currently working to complete:

  • Google AdWords Certification
  • Microsoft Office Certifications

Attended Webinars and Training

  • 68 (Branding, Sourcing, Website design, Social Media and Networks, SEO, SEM, CRM, Employee Referral, Alumni Programs, E-Mail Campaigns, etc.)

Work Examples

Examples of marketing, communications and outreach work are available upon request.

Meeting Management

  • Company Sponsored & Off-Site Meetings
    • Managed over 34 on-site and off-site meetings with 15-60 attendees including representatives from outside companies, vendors and numerous guest speakers.Coordinated logistics including facility selection, travel, hotel and transportation.Directed vendors, catering, audio visual and security.Responsible for meeting preparation and setup, theme, agenda, presentations, communications, guests, assembling gift bags and planning activities.Facilitated meeting check in, schedule, attendee feedback and meeting summary.
  • Department Staff Meetings
    • Coordinated department staff meetings and development focus meetings.Responsible for managing calendars including virtual team members, producing agenda, coordinating guest speakers, presentations, facilitating meeting and distributing meeting notes.
  • Web Conferences
    • Coordinated and facilitated over 30 webinars and online presentations to internal business partners and employees.Accountable for calendar management, Live Meeting and teleconference setup, issue resolution, monitoring questions and providing summary to attendees.

Years of Experience

� 15 Years

Administrative, Budget, Business, Event and Project Mgmt.

� 14 Years

Company Community Service and Volunteer

� 12 Years

Health, Safety and Wellness Coordinator

� 6 Years

Travel, Vendor and Website Mgmt.

� 4 Years

Branding, Communications, Human Resources, Marketing, Promotional Mgmt. and Recruiting & Staffing

� 2 Years

Staffing Program Mgmt.

Colleague Recommendations

“I have had the honor of working closely with Amy over the past three years and would like to provide the highest recommendation. Being part of Weyerhaeuser's Recruiting & Staffing gave Amy an opportunity to not only perform at an executive adminstrative level but also allow Amy to progess into a marketing/logistics role over the the past couple of years where she was lead on several recruiting projects such as employment branding, recruitment marketing initiatives, portal development, military outreach and onboarding. She is a highly detailed, creative, energized, business minded professional who will not stop until she gets the job done and done on time. I named her "locomotive" of the department as she really kept the train moving at high speed while supporting up to 15 staff members. OUTSTANDING PROFESSIONAL!”

Scott Davis, Senior Recruiter, Weyerhaeuser Company 

“Amy is known as the “Go To” person. Amy is highly organized and works to get the job done. She plans, organizes, researches and executes the final product all the while making it better than originally planned. She is priceless in her ability to expedite and critically think to make things more efficient.” 

Stan Weeks, SR Recruiting Manager, Weyerhaeuser 

“Amy is hands down the best project/program manager I have ever worked with. She came to our recruiting team as the admin and quickly ramped up on the business of recruiting, finding her niche in keeping the department organized, efficient and providing world class customer service to our customers and candidates. Amy is a natural problem solver and uses resources wisely to get things done. She single handedly implememted an inventory and event management process for the recruiting department to ensure responsible fiscal management of our recruitment supplies and event management strategy (budget of approx two million and over 100+ events served each year). She demonstrated the ability to ramp up quickly when asked to provide project support for the marketing campaign overhaul (included web and print components). Wherever Amy works, you can be assured she will be a strong team member and add value to your business.”

Jenna Volpone (Pierce), Staffing Manager, Weyerhaeuser

To see additional recommendations from fellow co-workers and colleagues, visit my LinkedIn Profile.

System & Technical Proficiency

  • Advanced Knowledge
    • Microsoft Office, Adobe Creative Suite C3, Adobe Professional 8, AIRS SourcePoint, FileNet Content Manager, Interwoven MediaBin, Microsoft Publisher, Mind Map, PeopleSoft, Right Fax, Snag It, Survey Monkey, Taleo and Visio.
  • HTML and Website
    • Campaign Monitor, Coffee Cup HMTL Editor, Easy GIF Animator, Microsoft Front Page, Plumtree Portal, Screensavor Factory, SharePoint Services, Web Content Manager and WebTrends.
  • Web Conferencing and Meeting Management
    • GoTo Meeting, Microsoft Live Meeting, Net Meeting, Slide Share and WebEx Meeting.