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Summary

Accomplished professional offering over 20 years’ experience with an exceptional performance record. Proven ability to use well-developed organizational and prioritizing skills to effectively handle multiple projects. Resourceful team player who exceeds expectations. Exhibits proactive approach to problem-solving with strong decision-making capabilities. Responds to challenges with confidence, determination and focus.


EXECUTIVE ASSISTANT SKILLS

  • Ensure executive’s time is maximized and aligned with corporate priorities
  • Maintain executive’s calendar including social engagements and family events
  • Coordinate meetings, conferences and event logistics
  • Manage frequently changing domestic and international travel itineraries
  • Compose and prepare final copies of correspondence and presentations
  • Research and prioritize incoming issues to determine course of action
  • Operate autonomously, prioritizing and managing multiple projects
  • Anticipate and proactively address the needs of executives

MANAGEMENT SKILLS

  • Track, prioritize and hold executives accountable for tasks and project milestones
  • Apply innovative approaches to manage projects in order to meet deadlines
  • Supervise staff to ensure adherence to quality standards
  • Streamline and implement procedures to enhance efficiency
  • Identify and implement cost saving measures
  • Vendor management including sourcing, evaluating and price negotiation

TECHNICAL SKILLS

  • Tech savvy with exceptional computer and analytical abilities
  • Analyze data to create summary and detailed reports for executive teams
  • Investigate, implement and train employees on innovative software programs
  • Proficient in MS Office, Office 365, SharePoint, Salesforce and SalesLogix

KEY STRENGTHS

  • Dynamic problem solver with demonstrated leadership abilities
  • Detail oriented with a focus on producing accurate and thorough work
  • Unquestionable personal code of confidentiality, ethics and integrity
  • Adapts quickly to new and evolving environments
  • Successfully navigates within varying degrees of ambiguity
  • Strong interpersonal skills and the ability to build relationships

Work History

2016Present

Executive Assistant

PNC Bank (Pittsburgh, PA)

Executive Assistant to the SVP, Chief Financial Officer of AMG and PNC Investments. Provide a full-breadth of administrative support to LOB Finance leaders, managers, and analysts. Manage multiple calendars to ensure conflicts are proactively resolved and aligned with priorities. Operate autonomously, prioritizing and managing multiple projects in a fast-paced environment. Organize travel arrangements, agendas, materials, and presentations for meetings and events. Onboard employees, rotational analyst, and interns. Developed and implemented new processes and procedures to reduce costs. Submit technology and realty services work requests. Process travel requests and expense reports. Serve on the Recognition Council and Chairman’s Refer Campaign. Run ad-hoc reports and charts to analyze financial and employee data. Create templates using Hyperion to validate recurring financial reports. Served as an advisor during the Outlook migration.

20142015

Executive Sales Administrative Assistant

Absolute Capital Management, LLC (Pittsburgh, PA)

Provided administrative and personal support to the Managing Directors of a wealth management firm. Enabled the Managing Directors to become more productive by handling the day-to-day administrative operations including developing and implementing new processes and procedures, monitoring staff to ensure quality control and adherence of deadlines, preparing PowerPoint presentations and acting as the firm’s liaison to meet with clients and vendors. Department lead for Salesforce integration and improvement project. Designed sales process, onboarding and performance reviews to increase efficiencies.

20112014

Executive Assistant to CEO

Universal Oral Fluid Lab of PA - company closed (Pittsburgh, PA)

Provided administrative and personal support to the President and CEO of a laboratory that provided services to physicians. Supervised the accounting, payroll and claims processing divisions. Researched, compiled and prepared reports required by government agencies. Protected the security of information to ensure that confidentiality is maintained. Supervised administrative staff to ensure adherence to quality standards and deadlines. Processed and issued company paychecks and statements of earnings and deductions. Completed and processed forms for the pension plan, 401(k) plan and medical insurance. Performed accounting duties, prepared financial statements and kept financial records. Investigated and implemented new billing software programs. Compiled financial reports pertaining to accounts payable and receivable and profits and losses. Prepared claims and posted receivables according to established procedures. Ordered supplies and maintained records management system. Reconciled bank transactions.

20052011

Regional Account Manager

Dominion Diagnostics (North Kingstown, RI)

Provided sales and service of specialized laboratory testing to pain management physicians in New York, Pennsylvania, Delaware and New Jersey. Identified, qualified, converted and retained customers using superior customer service skills. Exceeded all sales goals and received every available bonus. Profit margins were among the highest of all territories. Conducted client education seminars, sales presentations and implementation meetings. Established and maintained strong customer relations. Created complex sales analyses for the Vice President of Sales. Documented all leads, calls, and visits in the CRM database. Updated pipelines and dashboards to maintain accurate sales forecasts.

19992005

Executive Assistant to CEO

Drug Testing Programs - company closed (Pittsburgh, PA)

Provided administrative and personal support to the President and CEO of a third party administrator of laboratory services. Investigated and implemented new software billing and claims systems. Provided training to staff on software systems. Processed company payroll and filled accompanying tax forms. Handled accounts payable and receivables. Reviewed and processed invoices. Prepared client billings. Prepared bids for government agencies.

Education

Business Administration and Management 

Duquesne University

Credits towards bachelors degree