Amy Mendoza

• Prepare patients and patient rooms for exams, treatments and minor procedures.

• Verify insurance benefits and obtain authorizations for medications.

• Educate, review and explain preoperative care instructions and the surgical process to patients.

• Observe record and report patient vitals, conditions, reactions and treatments to physician.

• Administer injections and collect specimens.

• Return patient phone messages, triage-incoming calls, pre-certify surgical and other procedures.

• Oversee preparation of exam rooms, which includes restocking medical supplies, educational materials and pharmaceutical supplies and samples.

• Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines.

• Attend and maintain training relevant to role, including practice management software, CPR, OSHA, CLIA and HIPAA.

• Collected and documented patient information
• Maintain exam rooms between patients, stock exam rooms and supplies
• Provided resistance to RN and LVN in coordination and completion of patient care plan
• Performed autonomic testing on a weekly basis which included the EKG setup
• Obtain and record patients vital signs
• Verify patient information, new medications and any allergies
• Follow up with pharmaceutical information if needed and doctor instructions to be followed at home
•  Verify insurance benefits and obtain obtained authorizations for medications and procedures if needed
• Multitasked in checking in and dismissing patients in clinical office

Certificate in Medical Assistant