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Summary

• Quickly adapts to unfamiliar software environments and languages
• Excellent customer service
• Great decision making
• Strong communication
• Critical thinking
• Analytical problem solving skills
• Outstanding spelling, writing and typing skills (50 WPM)

Work experience

May 2010April 2016

Medical Assistant

Ear, Nose & Throat Clinic of   San Antonio


• Prepare patients and patient rooms for exams, treatments and minor procedures.

• Verify insurance benefits and obtain authorizations for medications.

• Educate, review and explain preoperative care instructions and the surgical process to patients.


• Observe record and report patient vitals, conditions, reactions and treatments to physician.

• Administer injections and collect specimens.

• Return patient phone messages, triage-incoming calls, pre-certify surgical and other procedures.

• Oversee preparation of exam rooms, which includes restocking medical supplies, educational materials and pharmaceutical supplies and samples.

• Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines.

• Attend and maintain training relevant to role, including practice management software, CPR, OSHA, CLIA and HIPAA.

04/25/2016Current

Medical Assistant

UT Health San Antonio
  • Collected and documented patient information
  • Maintain exam rooms between patients, stock exam rooms and supplies
  • Provided resistance to RN and LVN in coordination and completion of patient care plan
  • Performed autonomic testing on a weekly basis which included the EKG setup
  • Obtain and record patients vital signs
  • Verify patient information, new medications and any allergies
  • Follow up with pharmaceutical information if needed and doctor instructions to be followed at home
  •  Verify insurance benefits and obtain obtained authorizations for medications and procedures if needed
  • Multitasked in checking in and dismissing patients in clinical office

Education

Highlands Highschool

Certificate in Medical Assistant 

Text Section

Qualifications:
• Knowledge and working experience with:
o Microsoft Word
o Excel
o Outlook
o Power Point
o EMR System-Hyperspace-EPIC
o EMR System-Greenway, Prime Suite