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Work History

Aug 2013Oct 2014

Internal Community Manager and Operations Lead

Bite
  • As the Internal Community Manager, I supported Bite's global internal social media channels while maintaining my role as the Operations Lead for Bite North America. Daily tasks included:
  • Developing Bite's content calendar, strategy and branding
  • Ideate ways to utilize social platforms and digital content to engage target audiences
  • Overseeing all aspects of content generation for platforms such as Facebook, Twitter and Instagram Lead team meetings
  • As the Operations Lead, daily tasks included: answer main line for Bite SF and Bite NY, greet staff and guests, sort and hand deliver mail, handle all office shipping, keep conference room schedule updated, keep kitchen snacks and office supplies stocked
  • Creating agendas and running weekly office meetings, including: SF Staff, Bite North America, Bite Leads and Bite Operations
  • Organizing and running annual overnight retreat and annual day retreat
  • Assisting and working closely with regional heads within the Next15 agency
  •  Running Culture Club, which organizes office events, outings, and retreats
  • Lead and manage office move
  • Building management liaison and office safety lead
Apr 2013Aug 2013

Assistant Director

Tiny Giants
  • Provided a safe environment for children ages 2 through 5 to socialize and play
  • Organized weekly art, gardening, hiking and music and movement activities
  • Kept enrollment, emergency contact and dietary files updated and organized
Oct 2012Jan 2013

Intern

Blaze
  • Supported various lifestyle accounts by drafting working media alerts, client bios, press releases, media lists and client debriefs
  • Drafted online content for social media outlets including Facebook, Twitter and Pinterest
  • Provided research on new ways to market each client to new target audiences
Aug 2012Oct 2012

Intern

Shout PR
  • Supported various fashion and lifestyle accounts by contributing to client blogs and other social media platforms including Facebook, Twitter and Instagram
  • Created and built media lists
  • Drafted press releases and media releases 
  • Created new ideas for social media campaigns depending on client needs
Jun 2011Jan 2012

Guest Relations Hostess

Walt Disney World
  • Provided courteous and understanding responses to guests in a fast-paced environment with a high volume of guests
  • Assisted in guest recovery and aided guests during emergency situations
  • Assisted team in keeping City Hall clean, stocked and organized Kept up-to-date on all park happenings: show times, attraction schedules, restaurant and hotel reservations, special events, etc. in order to answer all guest queries 

Education

Aug 2006May 2011

Journalism, Public Relations

California State University, Chico

Public Relations ; Minor in Religious Studies 

Social Media Samples - Bite's Instagram

By far my favorite platform! Such an easy and fun way to showcase office culture. While I was community manager at Bite, I helped create different campaigns such as #WhereIWorkWednesday which allowed employees to show off their non-desk working environment. Other #campaigns included #Bitelife and #twintuesday.

Social Media Samples - Bite's Facebook

As the internal community manager, it was my job to accurately portray Bite life. Posts ranged from employee accomplishments (personal and client based), employee outings, job openings and other topical posts.

Social Media Samples - Bite's Twitter

Working primarily with the community management team in London, I helped generate posts for Twitter that were timely and relevant. Posting exclusively industry news can be a bit dry at times, so we tried to keep a balance of Bite life, noteworthy client updates, industry news and pop culture trends.

Bite Videos

On random occasions, I would create videos either for the internal team or to be posted to Bite's social Channels. Below are two examples of an internal project ( Brittany's last day) and a public post (Ice Bucket Challenge).

Social Media Samples - Internship Work

As an intern, I was able to work on various client social sites. I posted blog entries to Rebecca Michaels' page and created her Pinterest page, found images and drafted posts for Ritual Wellness' Instagram and wrote press and media releases for clients like Hangar 24.

College Projects

While attending Chico State, my Journalism classes provided me the opportunity to enhance my skills with programs such as Photoshop, InDesign, Dreamweaver as well as video work on iMovie using a Flip camera. Assignments ranged from newsworthy campus events, profiling a student at Chico and creating a magazine spread. I enjoyed video work so much that I helped a friend with his video campaign while he was running for office at the school.