Innovator~ Strategic Visionary ~ Respected Leader ~ Team Branding
Decisive, self-driven individual offering over 15 years of executive leadership experience in strategic sourcing, financial management, and process re-engineering. Strong foundational knowledge of helpdesk services, critical incident management, all aspects of IT asset management, engagement management, enterprise print management and optimization, ITIL-based service management.
Exceptional strategic appreciation and vision; passionate ability to develop and deliver on expansive and complicated enterprise level engagements including Document Management and Print Optimization - consolidated 12,000 personal devices and achieved $1MM in annual savings by changing personal print behaviors. Proven Financial Management; responsible to oversee $40MM P&L, Strategic IT Sourcing Relationship Development with $220MM Spend Under Management, and Contract Negotiations resulting in $8.5MM annual savings.
Visionary attributes pertaining to process optimization and workflow integration resulting in increased speed to market and reduced FTE costs as well as demonstrated proficiencies in ITIL Methodologies, Engagement Management, and Six Sigma Disciplines; comprehensive knowledge of OCC and other regulatory and audit requirements pertaining to all aspects of Change, Problem, and Release Management.