Product Operations Analyst
Mar 2014 - Present
Product Operations Analyst, Abingdon, UK As a Product Operations Analyst, I am the first point of contact for all Product Pricing and Licensing related queries. My principal responsibilities include: Implementing pricing strategies based on Competitive Pricing Strategy and optimizing profitability. Working closely with key stake-holders to design and develop financial promotions to meet performance objectives. Adhering to Legal and EULA conditions while creating Pricing and Licensing Guide. Influencing and providing expertise advise on Product and Pricing Analysis on trends to our Senior management Work with IT to improve Product and Pricing CRM output and liaise with relevant areas of business for information Running frequent training workshops on Pricelist and Product Operations processes across multiple functional areas. Prioritizing and handling global requests on product set up and quoting issues. Global in-house CRM system management, BigMachines and Salesforce: Quarterly Release of Sophos Customer Price List at Sophos, Abingdon Released the Global and Regional Price List aligned to the quality and time-line expected by the business; along with value added features based on Competitive Pricing Analysis & Strategic Planning
Jan 2014 - Feb 2014
Wiley-Blackwell, Oxford, UK (Contract)
As a Commercial Finance Analyst working toward the smooth transition of processes between Oxford and Boston Commercial team, my principal responsibilities included:
- Enhancing commercial understanding by ensuring that all stakeholders understand their responsibilities for the overall financial goals of their Divisions and the business, embedding commercial mind-set and governance.
- Ad hoc analysis and provision of financial advice as required to support Finance Team, decision-making and monitoring of financial performance. Financial reporting and forecasting, providing quality financial analysis and insightful commentaries and recommendations to the business. Liaising and influencing across functional teams and leadership team.
Validation Finance Analyst
Jun 2013 - Dec 2013
Validation Finance Analyst RM Education, Abingdon, UK (Contract) As a Validation Finance Analyst, I was the first point of contact for UK wide clients and suppliers(such as BT, Virgin Media, TTB) on all finance queries. My principal responsibilities included: To lead and take ownership of end-to-end UK based internet connectivity projects for Educational institutions. Support in winning business by negotiating and generating a win-win cost models for clients and suppliers. Collaborating with internal teams and suppliers to ensure order cycle is complete and aligned to client's expectations Integration with Service Engineers, Client Representatives and Senior Management to resolve any financial and services performance issues in a timely and cost-effective manner Ensuring standard and best practices are adhered to while documenting procedures Dealing with a broad range of projects from individual schools to Local Educational Authorities from£ 100+, to multi-year£ 1million + contracts Liaising with functional teams across the UK and Asia to delivery to defined deadlines.
Oct 2012 - May 2013
Business Analyst Glasgow, UK (Contract) As a Business Analyst, I led the Global Operations-IT Project of synchronizing users according to financial regulations to mitigate risk to the business. My principal responsibilities included: Gaining deep understanding of In-House Technology and SOX Regulation to establish user‘ entitlements Interacting with multiple stake-holder and development teams, typically front and middle office, trade life-cycle, pricing and market data teams, Quality Assurance teams and Client Services. Ensuring project plans and milestones is communicated to the Technology and Information Risk Information Senior Management and the progress against planned milestones is effectively tracked, delivered and recorded. Where deviance from the plan occurs I dealt with it swiftly and effectively, risks and issues identified and mitigation plans put in place.
May 2007 - Mar 2010
Operations Analyst Bangalore, India an Operations Analyst, I worked in partnership with Sales trading desks to ensure that Future trades are allocated, confirmed, and settled in a timely manner in order to safeguard the firm's capital and reputation as well as meeting client's service-level agreement. My Principal responsibilities included: Client Service Management with a key focus on efficiency, control, and enhancing the client experience. Work closely with global teams and our clients to proactively manage risk and challenge existing business processes on a day to day basis. Support movement towards a front to back model, to improve the client experience. Contribute to efficiencies and process improvement initiatives. Understand and meet the evolving expectations of key clients of the firm. Interact daily with Clients, Sales, Trading Middle Office and Client Onboarding. In 2008, I was based in Goldman Sachs London to define and develop a unified interest rate model with a deep knowledge of Brokerage Commissions and proprietary software architecture.: Global Interest Rate Model at Goldman Sachs, London Built a Global Interest Rate Monitoring model at Goldman Sachs, increasing profits by $150,000 in a 10 month period