Angela Reed

  • Jacksonville US-FL

Objective

To secure a position as a medical Insurance Billing and Coding specialist and extensive customer service experience can be utilized.

Work History

Work History
Jan 2005 - Present

Bus Driver

  •  Prepare weekly reports on the number of students, trips or “runs,” work hours, miles, and fuel consumption
  • Bus drivers must possess strong customer service skills, including communication skills and the ability to manage large groups of people with varying needs
  • Maintain order on their bus and enforce school safety standards by allowing only students to board. must be alert to prevent accidents
Jun 2005 - Jan 2006

Greeter

  • Responsible for acting as first point of customer contact via email and telephone, ensuring satisfactory resolution for the customer, summarizing issue facts in the customer service system, evaluating facts of customer cases and approving and issuing system credits, and reviewing and applying company bulletin information.
  •  Ability to maintain positive and friendly attitude when dealing with difficult situations 
  • Excellent interpersonal skills and a proven team player.  Critical thinking skills
Feb 2003 - Jan 2004

Bus Driver

Valdosta City Schools
  •  Prepare weekly reports on the number of students, trips or “runs,” work hours, miles, and fuel consumption
  • Bus drivers must possess strong customer service skills, including communication skills and the ability to manage large groups of people with varying needs
  • Maintain order on their bus and enforce school safety standards by allowing only students to board. must be alert to prevent accidents

Education

Education
Nov 2008 - Present

Diplomia

Advanced Career Training
Aug 1987 - Jun 1991

Diplomia

Valdosta High School

Skills

Skills

Medical Billing and Coding

Medical Terminology                   CMS-1500 Insurance                                CPT Coding Medical Management                  ICD9-CM Coding                                        Insurance Billing Medical Collections                     HCPCS Coding                                          Collection Letters 3rd Party Reimbursement          Procedure Posting                                     Medical Billing Problem-Solving Skills               HIPPA Training                                            Type 40 WPM Medical Office Procedures         CPR Certified                                              10-Key Customer Service                        EOB Interpretation                                      Excel Diagnostic Documentation        Medical Law Ethics                                    Filing Familiar with UB-92 Forms        Financial Agreement Form                       Word