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Amr Said Mohamed

  • Djibouti
  • +253 77 190630

Terminal Shift Manager


A teamleader with deep understanding of terminal operation in all its aspects...

Work History

Dec 2014Present

Terminal Shift Manager

DP World Doraleh

Defining the overall yard strategy to ensure smooth operation of the vessel
Defining and planning yard activities/ procedures on the lines of terminal structure, yard configuration, nature of operations, container types, and type of equipments
Ensure yard operations are managed in accordance with terminal policies and procedures, legislative policy, and customer requirements
Ensure yard planning is effectively managed to facilitate movement of containers
Defining norms for equipment allocation to ensure optimal utilization of yard equipments
Ensure crane program is monitored and modified based on planned and real time information
Being the point of contact for shipping lines/agents, existing key customers during shift for all operational related inquiries, ensure customer service standards are maintained.
Ensure prompt, smooth and efficient dialogue between lines and port operations to maintain strong and professional relationships with customer line.

Mar 2013Jun 2015

Operation & Planning Support

DP World Doraleh

Occupied different level of operation (lasher, vessel tally, vessel foreman, vessel supervisor, yard supervisor, superintendent): to understand, review and recommend improvement in "none managerial" position - which are the most important job having a direct impact on the terminal container business
Planning and improving in road queue management: through analytical research, analysis and process review/assessment
Study on day to day basis operation & planning to rectify/develop actual procedure

Aug 2009Mar 2013

Head of Documentation & Billing

DP World Doraleh

In charge of close controlling invoices of the yard billing
In charge of all tarification of the terminal: yard and vessel
In charge of following-up payment with clients
Close follow with clients ultimate satisfaction
Project management (leader and part of the team): dry port, new terminal operation system, terminal tariff reviewal (and recommendation)...etc.
Developed procedures for billing
Developed procedures for control of "container flow" in the terminal

Aug 2008Aug 2009

Group Financial & Administrative Manager

Ougoul Group (3PL)

In charge of the Group's administration matters: employees careers, administration, HR...etc.
Development of the Group's internal procedures
In charge of the Group's treasury
Control and management of Group of companies cash
Financial analysis for the Group's investments
Financial feasibility study for the Group new project
Personal advisor to the General Manager in term of project management

Mar 2007Aug 2008

Group Commercial & Administration Manager

Lootah Group

Developing marketing and sales strategies: real estate, new industrial products, services...etc.
Developing the Group's internal manual: engineering, commercial, administration, finance...etc.
Project manager (start and launch) of the Group: water factory, chicken hatchery, poultry, vegetables and fruits garden, camel farm, flower garden...etc. (and many others)
In charge of the Group's welfare department (i.e. food and houses): ground studying - reporting and analysis - planning the distribution - handling the operation (distribution) in the whole country - and final reporting to CEO
Control of all construction: objective cost reduction in logistics and misuses (human power and material)
In charge of the Group relations with local authorities

Nov 2006Jan 2007

Assistant Manager

2nd Home International Sdn Bhd

Size of the company: 10

In charge of promoting Malaysia My 2nd Home(MM2H) Program to expatriates Developing marketing strategies for the company In charge of the company's door to door sales Negotiating with Real Estate owners and Hotels for rental prices Assisting the General Manager in the daily real estate properties promotion and recommendation to expatriates Achievement: increase company's sales by more than 25% by promoting the company's products to new clients and penetrating new market(international market while company's was more focused on local)

Dec 2003Nov 2006


International Institute for Unity (IIMU)

Assisting in the organization and preparation of international conferences Maintenance and update of the institute's website



BBA (Hons.) - GPA 3.1

International Islamic University Malaysia

High School Degree - Top ten student

Lycée d'État



June 2012Present

Training Facilitator - for DP World Institute

DP World Institute

Leadership in DP World Dorlaeh (2012); STO in DP World Doraleh (December 2014) and STO in DP World Constanta (October 2015)

Nov 2014Present

Managing Terminal Operation

DP World Institute
Aug 2012Present

Fundamental of Maritime Trade and Transport

LLoyd's Maritime Academy
Apr 2012Present

Trainor Certification

DP World Institute
Oct 2011Present

Team Leader Training Certification

DP World Institute
Jul 2010Present

Port Finance

IPER Le Havres


English: complete professional capacity

French: complete professional capacity

Arabic: Mother tongue

Somali: good at speaking


2007-2008: over 100 millions USD project launching and promotion, with the Lootah Group
2008-2009: development of Ougoul Group's investment portfolio
2009-2010: improvement and development of the commercial and finance department procedures - DP World Doraleh
2011: export commodity analysis (looking for the trend with regards to ethiopian market) - DP World Doraleh
2012: review of the company's tariff and enhancement, to shrink company's revenue leakage - DP World Doraleh
2012: management of the dry port during the yard congestion - DP World Doraleh
2012: part of the committee to review the new terminal operating system (TOS), Zodiac, for commercial and finance team - DP World Doraleh
2013-2015: continuous improvement through development of new procedure, strategy, operational approach...etc. - DP World Doraleh
2015: project pilot for the ISO 9001 - DP World Doraleh

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