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Amoy Nicholson

Freelance Graphic and Web Designer at Freelancer

Work experience

Sep 2014Present

Freelance Graphic and Web Designer

Freelancer
Feb 2010Present

Records Officer

National Contracts Commission
Feb 2009Dec 2009

Administrative Assistant

Bogues Brothers Industries Limited
• Liaise with international distributors; • Assist with the tracking and monitoring of overseas shipments. • Contacting clients regarding orders, shipments etc... • Prepare quotations/pro-forma invoices and follow-up with prospective customers. • Filing and file maintenance. • Dispatch documents and items to plants. • Dispatch and Monitor bearers and technicians.
Apr 2006Jan 2008

Quality Analyst

Eservices Group International
• Monitor Listener Care Representatives (LCR). • Evaluate and coach LCR’s as per guidelines to achieve 100% customer service. • Take incoming call queries and assist customers as necessary.
May 2005Apr 2006

Junior Administrative Assistant

Mr. Job Jamaica Ltd
• Answering the telephone, data entry, send faxes and filing • Assisting the Office Manager and General Manager along with receptionist duties, • Assisting candidates with testing and queries, • Monitoring the various emails on a daily basis • Taking Job requisitions from clients.

Education

20112014

Associate's Degree

University College of the Caribbean
20112012

CXC

Institute of Academic Excellence
Information Technology (CXC)
20022004

High School

St. Jago High School
Mathematics (CXC) General Paper (A Levels) Geography Units 1 and 2 (CAPE)
19972002

High School

Camperdown High School
Geography (CXC) Biology (CXC) History (CXC) French (CXC) Physics (CXC) English Literature (CXC) English Language (CXC)

Skills

CSS
Photoshop
Twitter Bootstrap
Graphic Design
Illustrator

Certifications

Customer Service Excellence: "How to engage, enhance, satisfy and maintain your Customer Base"

Introduction to Supervisory Management

Introduction to Web Design

First Aid & Adult Cardiopulmonary Resuscitation