Amoy Nicholson

  • Jamaica, JM
Amoy Nicholson

Work History

Work History
Sep 2014 - Present

Freelance Graphic and Web Designer

Freelancer
Feb 2010 - Present

Records Officer

National Contracts Commission
Feb 2009 - Dec 2009

Administrative Assistant

Bogues Brothers Industries Limited
• Liaise with international distributors; • Assist with the tracking and monitoring of overseas shipments. • Contacting clients regarding orders, shipments etc... • Prepare quotations/pro-forma invoices and follow-up with prospective customers. • Filing and file maintenance. • Dispatch documents and items to plants. • Dispatch and Monitor bearers and technicians.
Apr 2006 - Jan 2008

Quality Analyst

Eservices Group International
• Monitor Listener Care Representatives (LCR). • Evaluate and coach LCR’s as per guidelines to achieve 100% customer service. • Take incoming call queries and assist customers as necessary.
May 2005 - Apr 2006

Junior Administrative Assistant

Mr. Job Jamaica Ltd
• Answering the telephone, data entry, send faxes and filing • Assisting the Office Manager and General Manager along with receptionist duties, • Assisting candidates with testing and queries, • Monitoring the various emails on a daily basis • Taking Job requisitions from clients.

Education

Education
2011 - 2014

Associate's Degree

University College of the Caribbean
2011 - 2012

CXC

Institute of Academic Excellence
Information Technology (CXC)
2002 - 2004

High School

St. Jago High School
Mathematics (CXC) General Paper (A Levels) Geography Units 1 and 2 (CAPE)
1997 - 2002

High School

Camperdown High School
Geography (CXC) Biology (CXC) History (CXC) French (CXC) Physics (CXC) English Literature (CXC) English Language (CXC)

Skills

Skills

CSS

Photoshop

Twitter Bootstrap

Graphic Design

Illustrator

Certifications

Certifications

Customer Service Excellence: "How to engage, enhance, satisfy and maintain your Customer Base"

Introduction to Supervisory Management

Introduction to Web Design

First Aid & Adult Cardiopulmonary Resuscitation