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Project Management
I have completed my full PMP training from a certified training center in Jordan. Most of my work is handling projects acting as a project owner for many mission critical projects inside Aramex network. Everything from Project planning, resource allocation, extensive communications, reporting and problem solving.    
Right Management Services RMS
Deploying Microsoft RMS services in regional data centers to introduce the right management services to corporate users. 
Participating in the design of Hyper V and VMware project in the corporate to virtualize the load in data centers. 
SharePoint Migration
Involved in a project to administer and migrate all corporate data ( 100+ offices) from public folders to Microsoft SharePoint libraries and lists, educating others on the use and benfits of centralized SharePoint deployments, and integrating RMS with document library to enforce right management and security for sensitive data
Security Consulting
Worked internally as a security consultant for PCI Compliance projects, and CIS security baselines for all data centers and Microsoft infrastructure, including risk assessment, gap analysis, implementing countermeasures, deploying group policies and finally documenting policies and procedures to help in compliance. Currently working on my CISSP certification.  
System Center Products
Administering SCCM since it was SMS 2003, and planning/deploying the current release in regional data centers to deliver applications, updates and get inventory data for corporate resources.   Planning and deploying SCOM to monitor key services in all corporate datacenters. Authoring Management pack for custom services and generate custom views.
App delivery and RDS
Delivering Applications via Remote Desktop Services Pools running in regional data centers, with clustered broker, clustered SQL back end, NLB RDP Gateways, and implementing Citrix WAN optimization solution on top.   Complex Group policies in place to manage the whole deployment including profile roaming, folder redirection, and more.
Identity management and Active Directory
Managing Active Directory for Corporate network since AD 2000, upgrading and managing child domains and then consolidating to single domain running AD 2012.   Integrating Active Directory, HR, Exchange, Lync, BB server, Corporate Intranet with home developed identity management solution designed based on Microsoft FIM to synchronize identities between different sources and enforce business rules.
PowerShell Scripting
Contributing in Microsoft Script Gallery for PowerShell Scripts to report and automate infrastructure tasks, including Exchange and Remote Managements. Other contributions are published in my personal technical blog
PKI,Certificate Sevices and Smart Cards
Excellent in Cryptography and PKI theory. Designing two and three tier design PKI deployments and implementing/upgrading Microsoft CA servers since Windows 2003. Deployments involve:   Auto Enrolment Data Recovery Agents Key Recovery Agents CES and CEP Smart Card deployment (Gemalto) Secure logon with domain controller Kerberos certificates Writing RFC CPS and CS policies EFS deployments S/MIME deployments Disaster Recovery for CA Offline Root CA management integration with Microsoft FIM CM Integrating Smart Cards with corporate badges and MiFare Access Card Systems    
Lync and VOIP
Involved in Lync since Office Communicator 2005, migrating to OCS 2007, OCS 2007 R2, Lync 2010 and finally Lync 2013. I am the lead engineer designing an enterprise voice deployment for the whole corporate across office around the world for enterprise voice, conferencing, group chat rooms, External access and federation, and full enterprise voice deployment to replace legacy phone system by integrating with Asterisk (open source platform) to router voice to VOIP gateway and PSTN or SIP provider. 
Exchange Emailing System
Working with Exchange since version 2003 and from there migrating to version 2007 and 2010. Responsible of designing  and implementing mailing system for 10,000 plus mailboxes across regional datacenters with high availability solution and across datacenter fail over deployments.


Participating in online technical events, and attending Microsoft TechED 2007, 2010,2012,2013 to keep myself updated with technology trends and socialize with the IT community.

Other than that, I maintain a technical blog to share knowledge and talk about technology trends (

Work experience

Sep 2005Present

IT Manager

Aramex International

Working at the head office of Aramex and I am leading the Microsoft Infrastructure field inside the global Aramex International network, focusing in security, identity and collaboration. Most of my work is managing projects acting as a project manager for many mission critical projects inside the corporate. 

My team mission is :

"Provide business with unified conferencing experience, IM, voice, email and data sharing, and enabling secure access from everywhere by delivering authentication, authorization and digital identities to optimize business processes".

The main projects my team is handling is Exchange consolidation and migrations, Lync and Enterprise Voice deployments, Active Directory and Identity Management via FIM , PKI and certificate services design, Smart card deployments via FIM CM, System Centre deployments, PowerShell Scripting for data enter automation, deliver applications via Remote Desktop Services, Windows Imaging and deployment, IAS and Wireless Security (PEAP, EAP-TLS), Group Policy Administration, IPSec domain isolation, ISA/UAG deployments and complex publishing via Kerberos constrain delegation and client certificates, DirectAccess implementations with UAG, Hyper V and VMware virtualisation, and more.

Besides that, working closely with the Security Team as a consultant to achieve PCI Compliance in datacentres and credit card environment, Risk Assessments for Microsoft technologies in Data Centres, documenting Certificate Services CS and CPS policies and security baselines for the whole network and currently preparing for my CISSP.

Please check for more information about my technical experience.

Sep 2004Sep 2005

IT Support Engineer



Aug 1999Aug 2004

Bachelor degree

BirZeit Universitry

GPA: Very Good



Sep 2006Present

ITIL Foundation

Sep 2007Present


Jan 2004Present




Hani Shtayyeh

Mohammad Akel