Operations Development & Improvement Adminstrator
Municipality & Planning Department, Ajman
Development system, policies and procedures for monitoring and evaluating the performance of the various administrative units and mechanisms to improve the services provided in the municipality and its affiliates.
Responsible for development an execution of plan to deliver process performance improvements related to Quality, Delivery, and Cost of Quality Losses.
Sustains business improvement results through the application of Lean, Six Sigma, ME2, Do It Right, and other continuous improvement methodologies (DMAIC).
|4||Supervision and follow-up work on the preparation and development of standard operating procedures effective for all municipal operations and its affiliates and the simplification of procedures for the services they offer and reviewed and updated constantly and computerization in coordination with the various administrative units|
|5||Preparation of plans for field visits to ensure proper application of regulations, policies, procedures and standards related to quality in the municipality and its affiliates . Leverages process knowledge to identify opportunities / solutions to improve throughput capacity by reducing impact of constraints using tools such as (SWOT Analysis)|
|6||Supervise the work of identifying the services that need to be improved and users and possible areas for improvement in the municipality and its affiliates.|
|7||Follow-up implementation of the approved plans for the implementation of recommendations on improving municipal performance on the strategic and operational levels.|
|8||Supervision of subordinates and implement the tasks and activities of the Department in accordance with the plans and programs adopted and the distribution of work among officials towards him.|
|9||Identify problems and work problems in work and staff management and take measures to provide a positive work environment and assess performance.|