Amit Bhatia

Responsible for developing and managing the Workflow Management System (CRM), Hubspot Integration, Journal Selector Tool and FL Invoicing systems

• Collaborated with UX Designers, Architects and Key users to revamp the Workflow Management System piece-by-piece, resulting in efficiency and speed improvement of upto 500%, of the revamped modules.
• Increased total number of jobs received from a Corporate Client by 36%, resulting in additional revenues of INR 2 million in each quarter.
• Successfully integrated Hubspot with CRM, by working closely with user experience design, marketing management, and engineering teams in an agile environment
• Proven ability in prioritizing the features by using data and metrics to back up assumptions and assertions of business value
• Successfully launched the MVP of the Journal Selector tool to allow researchers make an informed decision on paper submission to the appropriate Journal (currently under B-testing)

Responsible for developing and managing the Occupational Health Module for millions of users at Customer Locations and making our Product Experience best-in-class.

• Managed complete Product life cycle, Business requirement gathering & prioritization
• Visited Customer sites across US for understanding the User Experience, Product Expectations and final User sign-off on Product plans.
• Data Analysis of the customer data to provide performance improvement measures
• Created Mock-ups, User Stories, Functional Designs with Use cases, wireframes and managing final delivery
• Manage weekly sprints as Product Owner in agile environment using TFS
• Collaborated with US graphics team to design UI/UX proto and defining the Product roadmap at ProcessMAP User Conference 2016

Responsible for market need analysis, requirements gathering and release planning of products and services for Audit Management and Activity Management Solutions.

• Co-managed new product life cycle from strategic planning to tactical activities
• Drove a solution set across development teams through market requirements, product contract and positioning
• Communication with the clients to align and map the performance metrics with their Global Safety Vision 2020 and in accordance to the OSHA Guidelines.
• Coordinated delivery at client locations - responsible for end to end implementation of the Solution

• Respond to prospective Customers through RFIs and RFPs and defining the SoW.
• Presenting the product features to the prospects via web-based demos
• Perform Gap analysis to be able to include market-based desirable features
• Articulating the Pricing Strategy to determine the offer price for the newly released Products
• Marketing Campaigns: Content write up, Industry-wise prospect identification etc.
• Capture and disseminate the knowledge acquired and lessons learned to the downstream through Knowledge portal, Case studies and Presentations
• Enhancing product portfolio on basis of Competitor analysis and new emerging trends in EHS domain
• Building Roadmap for existing products on basis of RFP responses from the prospects.

• Analyzing the Sustainability Scenario in India to help plan Growth Strategies for Interface accordingly
• Visiting construction houses to find leads as well as individual prospects to demonstrate the carpet for new projects
• To find different avenues for Recycle and Reuse of old carpet tiles by visiting NGOs and Recyclers in India

BT MeetingView: The first project based on Live Video Conferencing in BT

• Analyze customer requirements, design prototypes and get client approval for prototypes
• Lead the team to expedite project by automating testing process & verifying quality of documents

Innovation Co-Creation: R&D project to implement business ready ideas at Infosys

• Developed and Customized the portal for implementaton of business ready ideas
• Conducted internal market research to determine project feasibility
• Responsible for Maintenance and Updates of the portal

Knowledge Management (KM): To enable Knowledge sharing across cross-functional teams

• SPOC for design and development of Portal using Microsoft SharePoint technology 
• Planning for the security measures of confidential data
• Planned for Disaster Management by providing back-up and recovery systems.

CGPA: 8.0/10

Grade: 64.53%

Grade: 84.67%

Grade: 84.13%

Issuing Authority: APICS

Issuing Authority: BSI, Approving Authority: IEMA

Issuing Authority: BSI, Approving Authority: IRCA