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Abdellatif Hegazy

Director of Consulting Services

Summary

Over 16 years of experience in Executive Management of Business Excellence, Compliance Programs and Sustainable Development with hands on deploying (QHSE) Improvement, Awards Schemes and Change/Knowledge Management in various industries; Business Consulting (KPMG of the Big 4), Conglomerates (e.g. Dubai Holding Co.), largest World Aid Organizations (USAID) & few Public Sector organizations (e.g. Department of Municipal Affairs, Government of Abu Dhabi)

Work experience

Jan 2009Present

Director Consulting Services

Excellence Matters

Provision of practical tailor made management consulting services attending to increasing needs from both private and public sector locally and internationally with a focus on North America and MEA Region. Excellence Matters works with clients to reinstate the productivity in day-to-day operation and remove burdens from the work environment. Limited scope assignments delivered to SMEs in Ontario, New York, Los Angles and major projects delivered to the Government of Dubai/Abu Dhabi in UAE.

Aug 2003Dec 2007

Executive Director – Business Excellence & Quality

Dubai Holding (TECOM Investments)

Reported to the Director General and contributed to the Organizational Excellence Council of Dubai Holding. Developed 5 years Improvement strategy for Business Excellence, Sustainability, QHSE scoring more than 7 local and International Excellence Awards in 2004/2005/2006 including the publication of the annual CSR report of the Free Zone Authority.

Education

EXTRA CURRICULAR ACTIVITIES

Corporate Excellence Advisory Project, for Abu Dhabi Media Co. www.admedia.ae, in March 2015 to date; advising on Corporate excellence vision and framework across the organization (25 brands) enabling a business valued at AED 2.5 Billion. Ensure the deployment of Change Management program and deploy Business Excellence criterion while managing business continuity and enterprise risks. Entice and experience with crowd-sourcing, crowd engagement, and crowd dynamics following excellence mechanism for enabling enterprise innovation. Delivered quality methodologies and 21 submission documents in 90 days to participate in Government Award for Excellence resulting in the shortlisting of projects. Launched Internal and External Awards and Sustainability framework for the TV, Radio and Publishing.

 

Compliance and Excellence Advisory Project, for the Department of Municipal Affairs www.dma.abudhabi.ae, from Jan 2009 to Dec 2014; advising on Government Compliance and Excellence, deploying QHSE and Sustainability framework for (3 Municipalities) under AD Emirate (4000 employees); including the alignment of Strategic Plans, Compliance Policies and Frameworks. Designed and developed Change Management Program to reengineer Municipal Compliance Policies, guidelines based on the EFQM Excellence Model. Pivotal role delivering an AED 76 million project for Business Continuity and Business Process Mapping (generating 3250 processes) in addition to delivering Leadership Development Programs (40 Officials). Monitoring conformance with 5 International Quality Standards while introducing quality in Knowledge Management initiatives to achieve International recognition. Advised and implemented the emirate’s building permit process, the electronic Non Objective Certificates system. Deployed a Research, Development and Innovation Project establishing the Electronic Central Knowledge Management System.

 

Business Excellence and Strategic Planning Advisory Project, for the Dubai Real Estate Corporation (wasl)www.wasl.ae from Jan to Dec 2008; establishing a change management road map leading to effective implementation of Business Excellence across the corporation to enable the management of assets (Properties, Lands and Industrial Lands) owned by Dubai Government. Linked the UN Global Compact Program with ‘wasl’ to sponsor the CSR initiative. Strategic planning and design of corporate development and learning programs, CRM management systems to expand the scope of operations to include Property Development, Facility Management and Real Estate Investments.

 

Free Lance Consultant, Corporate Development & Business Excellence for DWTC, 11/07- 12/07

Member, Society of Leadership for Change – On line, 2006 - Present

EU Excellence Assessor, European Foundation for Quality Management, 2005 - Present

Member, Juran Institute Inc. 2005 - Present

Member, Dubai Quality Group, 2004 - 2008

Associate, Dr. A. M. Hegazy & Co. / Horwath International, 2002 - Present

Registered Volunteer Expert as an ISO 9000 international consultant, IESC, Stamford, US, 2000- Present

Founding member, of a US Ambassador’s (Egypt) Initiative, Next Generation Task Force – Egypt, 2000- 2003

Registered Quality Management Consultant, Industrial Modernization Centre IMC/EU – Egypt, 1999- 2001

Member, Amicale des Anciens Elèves du CSF - Jésuites, 1991- Present

Judo Professional, Member of the Judo Federation, 1982 – 1990

Interest

Free Lance Consultant, Corporate Development & Business Excellence for DWTC. 11/07- 12/07 

Member, Society of Leadership for Change – On line. 2006 - Present 

EU Excellence Assessor, European Foundation for Quality Management.2005 - Present 

Member, Juran Institute Inc. 2005 - Present 

Member, Dubai Quality Group. 2004 - 2008 

Associate, Dr. A. M. Hegazy & Co. / Horwath International.2002 - Present

Registered Volunteer Expert as an ISO 9000 international consultant, International Executive Service Corps IESC, Stamford, US.2000- Present 

Founding member, of a US Ambassador’s (Egypt) Initiative, Next Generation Task Force – Egypt. 2000- 2003 

Member, American Society for Quality (ASQ), US. 2000- Present 

Registered Quality Management Consultant, Industrial Modernisation Centre IMC/EU, Egypt. 1999- 2001 

Member, Amicale des Anciens Elèves du CSF - Jésuites.1991- Present.

Judo Professional, Member of the Egyptian Judo Federation. 1982 – 1990

Certifications

Sep 2005Present

EU Excellence Assessor

European Foundation for Quality Management
Sep 2005Present

EU Excellence Assessor

European Foundation for Quality Management
Sep 2005Present

EU Excellence Assessor

European Foundation for Quality Management
May 2004Present

Lead Auditor ISO 9001:2000 – RAB Accredited Course

American Society for Quality