Quality Program Coordinator
Jan 2009 - Present
Advisor - Excellence and Strategy
Department of Municipal Affairs - Government of Abu Dhabi, UAE
Offering Excellence, Sustainability and QHSE consultancy to 4 Municipal Organizations under AD Emirate (4000 employees); including the design and deployment of Sustainability Policies, Excellence Strategic Plans, Business Process Reengineering projects worth of AED 86M in addition to delivering Leadership Development Programs for 135 Gov Officials. Leading compliance operation against 5 International Quality Standards while introducing Knowledge/Change Management initiatives across the Municipal System that achieved an International Award.
Jan 2008 - Dec 2008
Principal Associate, Business Excellence
Established the road map for Sustainability and Business Excellence across the corporation to enable better management of assets (Properties, Lands and Industrial Lands) owned by Dubai Government. Designed, developed and deployed Business Process Reengineering project. Linked the UN Global Compact Program with the organization and devised the CSR initiative. Assisted with strategic plans design, corporate development and learning programs to support the expansion of the operational scope to include Property Development, Facility Management and Real Estate Investments.
Aug 2003 - Dec 2007
Executive Director – Business Excellence & Quality
Sat on the Organizational Excellence Council and developed 5 years Improvement strategy for Business Excellence, Sustainability, Quality, Environmental, Health and Safety scoring more than 7 local and International Awards in 2004/2005/2006 awards including the publication of the annual CSR report of the Free Zone Authority. I reported directly to on the Board Members of Dubai Holding and Director General of one of its subsidiaries: TECOM Investments.
Jan 2000 - Jul 2003
Manager – Program Performance, Admin & Quality
Nov 2009 - Present
Sep 2001 - Jun 2004
Master of Science
Over 16 years of experience in Executive Management of Business Excellence, Compliance Programs and Sustainable Development with hands on deploying (QHSE) Improvement, Awards Schemes and Change/Knowledge Management in various industries; Business Consulting (KPMG of the Big 4), Conglomerates (e.g. Dubai Holding Co.), largest World Aid Organizations (USAID) & few Public Sector organizations (e.g. Department of Municipal Affairs, Government of Abu Dhabi)
Free Lance Consultant, Corporate Development & Business Excellence for DWTC. 11/07- 12/07
Member, Society of Leadership for Change – On line. 2006 - Present
EU Excellence Assessor, European Foundation for Quality Management.2005 - Present
Member, Juran Institute Inc. 2005 - Present
Member, Dubai Quality Group. 2004 - 2008
Associate, Dr. A. M. Hegazy & Co. / Horwath International.2002 - Present
Registered Volunteer Expert as an ISO 9000 international consultant, International Executive Service Corps IESC, Stamford, US.2000- Present
Founding member, of a US Ambassador’s (Egypt) Initiative, Next Generation Task Force – Egypt. 2000- 2003
Member, American Society for Quality (ASQ), US. 2000- Present
Registered Quality Management Consultant, Industrial Modernisation Centre IMC/EU, Egypt. 1999- 2001
Member, Amicale des Anciens Elèves du CSF - Jésuites.1991- Present.
Judo Professional, Member of the Egyptian Judo Federation. 1982 – 1990