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Work History

Nov 2015current

Legal Assistant /Billing Department

KML Law Group

Receiving and processing client communications to hold and/or end the foreclosure process.

Communicate with various departments and clients in regards to the status of the foreclosure via email and/or multiple websites.

Billing clients specific to their requirements based on stage of the foreclosure.

Nov 20022015

Inventory Merchandising Manager

Wawa Food Market

Customer Service Associate/ Shift Manager

  • Providing customers with a safe and appetizing experience through delegation and follow up
  • Food Service: proper rotation, sanitation, and cleanliness
  • Stock: Rotation, cleanliness, facing of product

Manager in Training/ Inventory Merchandising Manager

  • Leading team in all aspects of customer service
  • Training and coaching Customer Service Associates
  • Leadership Development
  • Completing all aspects of the Cycle Count Process
  • Plan-O-grams
  • Cash Management
  • Payroll
  • Ensuring accurate stock levels by completing cycle counts and monitoring order accuracy
  • Control inventory levels by checking in vendors and ensuring  the delivery is accurate
  • Completing daily tasks in a timely manner
  • Providing a clean and safe environment for both the customers and associates
  • Handling and resolving customer complaints
  • Analyze results and trends from both internal and external audit and take appropriate action to resolve/address issues

Labor Study (with Operations Engineering Team)

  • Gathering data based on the activities and tasks performed by management and associates within 16 different Wawa locations
  • Send weekly recaps to Operational Engineering Team
  • worked with Microsoft Outlook



High School Diploma

Bodie High School for international Affairs

High School Courses (Completed)



Serve Safe

National Restaurant Association

Basic Food Safety: Personal Hygiene, Cross-Contamination and Allergens, Time and Temperature and Cleaning.


ORT: Loss Prevention: Robbery

Wawa Food Market

How to Handle Robbery Situations Before, During and After the Event.


ORT: Fire Extinguisher 

Wawa Food Market

The Safe Handling and Maintenance of a Fire Extinguisher Within the Workplace.


Lottery Management

Wawa Food Market

All Lottery Ticket Functions: Preparing Lottery Deposit, Filling and Maintaining Lottery Inventory, Redeeming Winning Lottery Tickets.


Shift Manager

Wawa Food Market

Taking Over as the Store Manager and Fulfilling All Store Manager Duties: Loan Safe Management, Register Reconciliations, Task Delegations, and Followup.


Maintaining the Work Environment

Works Well With Others and Encourages a Friendly Work Environment, Limiting Distractions Within the Workplace to Ensure Maximum Performance.

Customer Service

Excellent Customer Service

Time Management 

Delegating Tasks Properly in Order to Meet Daily Goals.


Maintains a positive attitude that helps fellow employees maintain a positive attitude in, an at Times, Stressful Environment.


Activities and Awards

  • Awarded 10 Years of Service With Wawa
  • Volunteered for Juvenile Diabetes Research Foundation
  • Multiple Customer Service Awards


Available upon request