Download PDF

Personal

I am English but was raised on a small spanish canary island therefor i speak fluent in spanish. I Have a passion for customer service and enjoy high pressure work environments to really show my skills and ability to work well in a team or on my own initiative .Im eager to learn new skills and Capable of any work demands that may be set.

Work experience

May 2014Jun 2015

Bar assitant & waitress

las casitas resort

Duties: Serving drinks, Taking food orders Cashing up the Register at end of day. General bar duties. cleaning and assisting with stock checks and organizing deliveries.Attending to customers needs to make sure they enjoy their holiday in the 5 star complex.
Balancing this job and another on the side i maintained both jobs at full standards

May 2014Jun 2015

Waitress

Emmas cantina

The mexican restaurant currently stood in 1st place on tripadvisor so we were extremely busy every night. My duties included greeting customers at the door , explaining the menu and the variety of dishes we offered along with serving the food and drinks. My duties also included maintaining the restaurant clean and cashing up register at the end of the day .

Balancing this and another on the side i maintained both jobs at full standards.

Jun 2010Sep 2012

Receptionist

Submarine safari

Duties : Managing bookings over email , phone and in person. Handling all enquieres and quotes .

Cashing up register at the end of day.

This job was part time whilst i was still studying for my GCSE.

Education

Sep 2012May 2014

BTEC level 3 Travel & Tourisum and Business

  Barnet & southgate college, Barnet London United Kingdom

Grade: MM Merit

Sep 2009Jun 2012

GCSE and A- levels

colegio hispanico britanico

Spanish – grade A*

English – grade C

Information technology – grade CC

Art – grade D

French – grade D

A Level results

Spanish AS – grade C

Skills

I can maintain excellent performance whilst under preasurre
Outstanding customer service
Verbal & written spanish
Travel and tourisum