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Work History

2007Present

Imo's Pizza
  • Ensure product quality and safety standards
  • Run salad side and pizza table
  • Ensure quality customer service
  • Take orders through face to face communications, telephone, and computer technologies
  • Serve customers
  • Ensure customers are met with a clean and orderly environment
  • Provide superior delivery and customer services
  • Implemented new menu, discounts, and coupons
  • Assist in recruiting and hiring personnel
  • Train personnel
  • Order, inventory, and supervise use of raw goods
  • Resolve internal and external conflicts
  • Supervise and manage up to 15 employees regularly
  • Ensure product quality and safety standards
  • Run salad side and pizza table

Education

2009

General Studies 

Florissant Valley Community College

Studied general subjects for a full rounded education 

2008

General Studies 

Hazelwood West Sr. High 

Studied general subjects needed for graduation  

Career Snapshot 

  • Four years of commended performance in key customer service, support roles, and management.
  • Expert in customer care/communications, problem solving, conflict resolution, and relationship building.
  • Proficiency with MS Office applications

Awards

  • “Employee of the Year” 2009, 2010
  • Twelve-Time “Employee of the Month,” 2008 to 2011

Computer Skills

Word, Excel, PowerPoint,  Outlook