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Work experience

Apr 2014Present

Temporary Clerk

Staffmark

• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

• Answer telephones, direct calls, and take messages.

• Review files, records, and other documents to obtain information to respond to requests.

Aug 2013Nov 2013

Substitue Youth Leader

YMCA of the East Valley

• Communicating with Supervisors and peers— Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

• Greet visitors and determine whether they should be given access to specific individuals.

• File and retrieve corporate documents, records, and reports.

May 2012Sep 2013

Customer Attendant

Baker's Burgers

• Active Listening — Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Coordination — Adjusting actions in relation to others' actions.

• Service Orientation — Actively looking for ways to help people.

Sep 2010Jun 2011

Resident Assistant

California State University, San Bernardino Office of Housing and Residential Life

• Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.

• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

• Make regular rounds to ensure that residents and areas are safe and secure.

• File and retrieve corporate documents, records, and reports. • Develop and coordinate educational programs for residents.

Education

Jan 2008Jun 2013

Bachelor of Arts (B.A.) in Social Science

California State University, San Bernardino

This degree is in multidisciplinary social science with a primary concentration on psychology, and secondary concentrations in history and sociology.

Portfolio

I have two letters of recommentation from a previous supervisor and teacher whose classrom I observed.

Skills

time management
Microsoft Office
Data Entry
Document Drafting
I can create professional looking documents
Telephone Skills
I can answer a multi-line phone in a professional manner and assist customers calling in a timely manner.
People Skills
I work well with people from various backgrounds.
Windows
I am proficient in using any windows operating system.
Microsoft Office
I  am experienced in using Microsoft office  and while previously employed have helped co-workers with various projects.
Organization Skills
I can organize work areas so that everything can be easily found when needed.
Time Management
I am great at managing my time and prioritizing work tasks so that everything is completed on time.

Certifications

30 day emergency Substitute Permit

California Commission on Teacher Credentialling
I am qualified to be a substitute teacher in a classroom in the event of a teacher's absence.

Certificate of Clearance

California Comission on Teacher Credentialing
I am cleared to work in public schools.

First Aid/CPR

American Health and Safety Institute
I am certified to perform first aid and CPR on infants, children, and adults.

Portfolio

References

Debbie Arnold/ Site Supervisor II

My former supervisor can be reached at (909) 883-0103