Download PDF

Objective

To obtain a professional position that will benefit myself while giving me the opportunity to simultaneously become an asset to the company.

Education

Interest

Music, literature, psychology, behavioral therapy, cinema, culinary arts, networking, beaches, photography, writing

Work History

05/2014Present

Inside Sales Representative/Supervisor

Red Ventures

Current Senior Sales Agent and Floorlead. Duties include but are not limited to:

- converting inbound call volume into new customer sales for DirecTV, CenturyLink, ATT, Verizon and Frontier

- supervising the floor and driving performance

- Providing formal coachings to develop agents in regards to areas of opportunity

- contributing to culture by creating center contests to build morale and simultaneously drive performance.

- Continuous training on necessary traits of an effective leader

- Organizing and leading meetings with agents and senior management

- Assisting SalesOps in budgeting for agent payouts, contests and incentives

Feb 201505/2016

Assistant Manager

Patriot Taphouse and Grill

- Discussing P&L reports with GM

- Inventory/supplies ordering

- Assisting in FOH positions when understaffed/overcapacity

Sep 2013Apr 2014

Server

Charleston Beer Works

Responsibilities include greeting and seating of guests as well as ensuring the best hospitality to each and every customer. Extensive knowledge of beer and liquor as well as culinary art is required. Left position due to relocation to Charlotte, NC.

Sep 2012Jul 2013

Manager

Jimmy John's Gourmet Sandwiches

I am responsible for taking orders, making sandwiches, answering phones and delivering to customers as well as maintaining order in the restaurant and opening/closing shifts.

Feb 2012May 2013

Server

Republic Reign

Tending to dinner guests as well as VIP bottle service tables. Weekly wine tastings and culinary-learning sessions were requirements to the position as well as possessing deep understanding of cocktails, beer and liquor.

Aug 2010May 2012

Front Desk Receptionist

Victoria Dianne's Day Spa

Duties included but were not limited to the answering of phones, scheduling of appointments, greeting guests upon entry and providing them with refreshments, transactions and checkouts, recommendations for skincare and makeup products and tending to any faxes, email and phone calls needed to maintain the company and its clientele.

Certifications

National Insurance Producer

Department of Insurance
          Property and Casualty, Life and Health
Feb 2014Present

Certified Beer Server

Master Cicerone Society

Extensive testing of beer knowledge to identify types of brews, off-flavors, correct glass presentation, correct pouring of various beers and pairing with foods