Amanda Brown

• Create SEO-optimized content for dental, medical, and law web pages. Cover information regarding dental and medical procedures, such as dental implants and breast reconstruction surgery, as well as personal injury lawsuits, especially regarding defective drugs and medical devices.
• Write an average of 40 web pages per week at 550 to 800 words per page.

• Proofread resumes and cover letters for grammar, spelling, consistency, and formatting in accordance with Applicant Tracking Systems (ATS) and internal style.
• Partner with resume writers to discuss changes and discrepancies between originals and edited versions.

• Complete information requests for clients relocating to new cities, researching medical and dental referrals, fitness centers, home improvement contractors, veterinarians, sports lessons, and more.
• Conduct research utilizing Google and various industry websites; verify research results through phone calls.
• Write, format, and proofread research letters containing verified results.

• (Wo)man, A Collection of Historical Poetry by Angela Spinzig (Current)
  
• Developmental editing services.
• American Female by Emily Timmerman (July, 2015)
• Copyediting services including grammar, usage, spelling, and punctuation.
• Completed ahead of schedule.

• Performed an average of 100 transactions per day with cash handling averaging $20,000 to $30,000.
• Ensured cash drawer was balanced at beginning and end of each day.
• Balanced vault several times per week.
• Prepared and sold large shipments to Federal Reserve.
• Assisted customers with a variety of banking needs in a timely and friendly manner.

• Wrote and edited corporate marketing, email newsletter content, direct mail, and made enhancements to client content. Improved verbiage in existing content, created new content based on current events in the banking and mortgage industries, and removed outdated content and information.
• Selected, wrote, and/or edited feature pieces for Home Edition, Agent Edition, and Economic Commentary newsletters, geared toward mortgage customers, real estate agent partners, and mortgage brokers.
• Rewrote and edited 200+ emails to create an updated content library for clients to better target potential mortgage customers, potential refinance customers, and current and past customers. Utilized information regarding changes to the housing market to encourage purchase and refinance customers to take action.
• Wrote news releases regarding new product features, showcasing improved functionality and new tools to enhance the user experience.
• Created weekly social media campaigns for Facebook and LinkedIn pages, monitoring the results to measure growth in followers and interaction. Generated significant growth and improvement in just one month.
• Assisted in creating a house style guide to reference for future publications, including guidelines for voice and tone, logo usage, branding colors, and more.

• Created and edited template sets, flyers, emails, and other documents for clients to use in their personal marketing.
• Assisted with implementation of new software to track customer emails and phone calls, peak times, and request types.
• Implemented project tracking spreadsheet to track/measure the number of projects and amount of time spent per client.
• Created and proofread training guides and manuals for internal use and for client use on the website.
• Provided external technical support to clients via phone and email and supported internal teams with overflow projects.

• Wrote weekly cover stories for Community News—North County and bi-monthly cover stories for Our Town magazine on various community topics and events.
• Interviewed subjects for cover stories; researched and gathered content from various community sources.
• Created content from sources for “Around Town” and “Business News” sections of Crossroads
• Showcased local businesses by writing promotional pieces to expand customer base.
• Managed time and simultaneous assignments to meet weekly print deadlines.

• Proofread and edited 10+ book-length manuscripts, two bi-annual literary journals, news releases, letters, emails, and other professional documents.
• Designed page layouts and book covers using Adobe InDesign and Photoshop.
• Formatted and composited book and journal manuscripts using InDesign.
• Wrote and designed newsletters, news releases, and flyers using InDesign and Photoshop.
• Created content for and updated Press website regularly using Microsoft SharePoint.
• Assisted in the creation and execution of marketing plans for books, writing contests, journals, and author events.
• Supervised and collaborated with 5 to 10 interns and graduate assistants on book and journal manuscript projects.
• Implemented the use of FileMaker Pro to manage journal subscriptions, book orders, mailing lists, and inventory.

Completed 15 credits toward a Master’s in Professional Writing from Southeast Missouri State University